Ciara White Email & Phone Number

Turtle Creek, Pa, Us

• Onboarded new patients and verified benefits for a mental health practice, ensuring seamless patient experience.• Managed therapist's voicemails and provided clerical support, maintaining efficient office operations.• Assisted in checking emails and coordinating coverage, contributing to the smooth running of the practice.

Pittsburgh, Pennsylvania, United States

Daily task, Performed benefits investigations for both pharmacy and medical insurance. Conducted outbound calls to various payers to obtain and confirm patient benefits. Recorded of benefits in a Benefits Results, that housed all found information regarding drug and insurance. Benefits are also obtained through various online portals such as Availity, CardFinder, and payer websites. Information such as covered Jcodes and Cpt codes, member cost share and copay information, drug coverage and quantity limits, and prior authorization and exceptions if applicable. Upon careful review, Benefits Results and then sent to the provider. Other task; facilitate nesting for new hires from training. Provided support, guidance and feedback to trainees as well as their leads and trainers. Followed and complied with HIPAA and PHI guidelines

United States

Orchestrated and developed a patient insurance records system, enhancing data retrievability, which resulted in a 10% improvement in operational efficiency.Daily tasks include; initiating the onboarding of new prescriptions. Reviewed prescriptions for accuracy, such as days supply, quantity limits, and DAWs. Ran claims and processed the prescriptions while recognizing different rejection codes and applied necessary overrides. Primary task; involves reaching out to numerous plans/payers for claims processing information, patient information, overrides and reversals, as well as inquiring about refill too soon and plan limitations. Developed spreadsheets for structuring insurance information, conducted payer research analyst to maintain updated and accurate payer information. Experienced in Medicare, Medicaid, Exchange, and Commercial coverages, Other duties involve, reaching out to patients for insurance information as well as assisting patients with prescription checkout, as well as updating prescriptions based on MD notes and plan limitations. Followed and complied with HIPAA and PHI guidelines

United States

Responsible for taking labels and placing them correctly on the correct medication in the correct packaging. Also operated ATP machine as well as corrections. Maintained knowledge of how to read labels as well as provide proper dosing. Worked with Controlled drugs including CII's. Completed toting and packing by designated times. Performed most tasks using Becon and Corrector programs.

United States

Was responsible for opening and closing of the bar, as well as inventory, restocking, making bank deposits, and completing liquor orders. Performed tasked such as training of all bartenders, maintain customer service and customer satisfaction at all times. Executed all tasks completely and efficiently in a high energy environment, with accuracy and precision. Planned and executed various events and projects.

Pittsburgh, Pennsylvania, United States

Collects and reviews all patient insurance benefit information from the payer, to the degree authorized by the SOP of the program. Provides exceptional customer service to all internal team members; resolves any requests in a timely and accurate manner; escalates issues accordingly. Maintains frequent phone contact with assigned payers. Reports any reimbursement trends/delays to the supervisor. Coordinates with inter-departmental associates, as necessary. Communicates effectively to payers to ensure accurate and timely benefit investigations. Followed HIPAA and PHI guidelines. This job was through the temp agency, Randstad.

United States

Was responsible for creating/updating patient files. Filing and organizing patient files. Ensuring safe HIPPA procedures as well as state regulations. Maintaining current knowledge of the Medical Marijuana industry. Consulting patients and familiarizing patients with products. Cleaning and organizing the workplace. Working off manifest inventory sheets

United States

Was responsible for ensuring customer service to the residents. Sending/ receiving emails, directing calls to the appropriate parties. Log in/ out packages, monitor and record notes of security cameras, Keep track of keys for the building, filing, using Microsoft office, work with other departments such as maintenance, Answer/ direct calls, Use of copier and printer. Maintain an orderly and clean work space.

Google Project Management, Project Management, 94

Agile methodologies. Communication management. Problem solving. Document handling. Cross team collaboration

High School Diploma, A

Activities and Societies: Studied Ballet, Jazz, and Modern dance styles