Ciara Wright Email & Phone Number

Wexford, County Wexford, Ireland

Athlone, County Roscommon, Ireland

Ireland

London, England, United Kingdom

• Providing guidance and support to underwriting units in relation to Delegated authority business and ensuring compliance with Lloyd’s code of practice and minimum standards.• Develop and maintain appropriate approval and review processes for new and existing Coverholders & Delegated authority contracts.• Provide regular reporting, including monitoring of key performance indicators, addressing DUA performance, controls and exception reporting for the DUA team and other stakeholders.• Atlas & BARs administration• Liaise with Lloyd’s Policyholder & Third-Party Oversight team as required• Assist the DUA Manager and Head of Delegated UW Operations as required in the ongoing management of all areas of AXIS’ Delegated UW business• Co-ordinate and undertake wider projects and duties in relation to DUA business• Use formal reporting mechanisms to promptly notify relevant parties of any perceived new risks or failures of existing control measures• At all times consider the effect of any actions taken on AXIS Customers with the intention of improving their experience.

City Of London

Undertakes the due diligence required and co-ordinate other stakeholders for Coverholders, and Binders in accordance with the current Delegated Authority Control Framework. This is to include relevant contributions evidenced in the risk control document/underwriting review template from related parties (i.e. underwriters, credit control, actuarial, claims, finance, legal and compliance). Provides advice and guidance to Underwriters, Compliance and other stakeholders on current Delegated Underwriting Requirements. This will include the completion of information to be submitted to Lloyds for specific Coverholder approvals. Manages the central Coverholder audit activity. This is to include maintaining the central Coverholder audit schedule, audit panel including annual review, service agreements in place, disseminating any pre-audit material and keeping an audit record updated on Filenet recommendations. Updates and maintains Filenet and the Lloyds Atlas work queues to ensure there is an effective and fully operative management workflow process in place for all new and renewals of Coverholders including post approval changes. Maintains central Coverholder records. Prepares and maintains various management reports as required. Keeps abreast of market developments and ensure TSM procedures meet the requirements of the delegated authority minimum underwriting standards. Provides continuous input to system improvement requirements. Other duties as assigned.

Worldwide

Travel to a number of countries around the world to gain an insight to different cultures.

City Of London

Pre-underwriting of new and renewal business for discussion with underwriter.Review/underwrite the daily post within agreed authority level ($1m TIV for FTC and $100,000 limit for MTC).Match up all correspondence with the relevant file in preparation for underwriters to review and check.Prepare and send quote sheets on our in-house system from client’s submissions. Prepare and input all orders for binding and checking onto our in-house system. To create new files for quite correspondence. Maintain all filing and periodically archive non-renewed files to storage. Pull out renewal files in preparation for review by underwriter.

City Of London

Maintain all filing and periodically archive non- renewed files to storage. Pull out renewal files in preparation for review by underwriter.Perform second line quality checking of team member’s data entry.Assist line management in any periodic, compliance and audit reporting request.Capturing metrics on completeness, accuracy and timelines of data.Capturing metrics and feedback on accuracy of data.Support various month close procedures as required.Administer Document Management processes to correct standards as required.Monitoring own and team performance against SLA’s and KPI’s.Administering accurate and timely logging of data onto the relevant system.

London, United Kingdom

• Entering risk details on the underwriting system for new and renewal binder, lineslip and open market slips.• Using pricing model to assist with technical pricing aggregation monitoring.• Ensuring all endorsements and lineslip quotas are accurately logged on the underwriting system.• Applying North American quotas to a specially designed website.• Liaising with Lloyds Brokers for monthly earned to incurred figures and analysis same.• Communicating with Lloyds Brokers if there are inconsistencies on slips, endorsements or figures.• Proofreading renewal slips and ensuring all previous amendments are included.• Ensuring all risk documents are scanned on to the underwriting system and indexed accurately.• Providing support to the underwriter at the box, such as checking quotas, safety rating and Google maps.• Carrying out accuracy checks on each newly incepted slip.

Wexford, Ireland

• Providing key point of contact for the processing of new Agency Applications for Patrona Underwriting.• Ensuring applications are processed in accordance with all compliance and regulatory standards.• Processing documentation, including claims, FNOL/personal lines, underwriting diary. • Liaising with brokers and outsourcing partners regarding client claims on an ongoing basis.• Assisting claims department with the timely completion of settlements.• Uploading commercial vehicle and private car policy documents onto OpenGI & Relay systems.• Communicating with underwriting colleagues regarding specific policy information or queries.• Assisting with the company’s marketing strategy and development of required materials.

Wexford, Ireland

• Dealing directly with clients claims FNOL. • Processing client claims, and ensuring all details are recorded accurately.• Notifying relevant insurance providers of clients’ policy claims. • Organising Loss Adjustors to evaluate claims and provide estimates of damage or loss. • Dealing with claim forms and related documentation from clients and insurers. • Responsible for distributing settlement cheques to clients, ensured payments were received.• Providing ongoing claim updates to clients and relevant underwriting teams.

Wexford, Ireland

• Creating marketing materials including flyers, in-house brochures and menus.• Responsible for completing end of day cashing-up procedure and the preparation of daily floats.• Updating business website and social media networks. • Liaising with head chef to prepare and update lunch and dinner menus. • Completing regular reports to the owner on all aspects of business performance.

Acii, Insurance

Honours Degree Of Bachelor Of Arts In, Business With Psychology, Honours Degree

Education record

Activities and Societies: Basketball & GAA Football