As a Product Operations Manager at Guestwise, I specialise in driving team efficiency, aligning product delivery with strategic goals, and ensuring seamless customer experiences. With a strong foundation in Agile practices, I lead process improvements, facilitate cross-functional collaboration, and support the team in delivering impactful results. Passionate about delivering growth and value, I’m committed to building technology that elevates the hospitality sector.With previous experience in Salesforce and Deloitte, I have gained experience across both CRM and Scrum development teams. While at Salesforce as a Demo Engineer undertook extensive training on the Salesforce ecosystem, gaining an understanding of the product and the impact on different industries. During my time at Deloitte, I collaborated with a large public sector client in the customs and tax business area. I was part of a scrum team that delivered short term projects, in accelerated timelines, using agile project development methodology.I’m driven by a love for continuous learning and growth, always seeking new certifications and training opportunities to sharpen my skills. I also hold multiple certifications in JavaScript, PL/SQL, cybersecurity, AWS and Salesforce. My commitment to professional development empowers me to continuously push outside my comfort zone a learn new things.