Ciara Hartsook Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Own relationships with 20+ clients across global enterprise companies including Dell TechnologiesSurpassed annual sales goal by securing over $1.8 million in new business and upsells from existing clients across a global portfolio of clients in 2023Manage and own fiscal account plans, pipeline, and forecasts, driving growth and ensuring.

Austin, Texas Area

Support the creative process by sharing industry knowledge and insight to champion client needsCultivate cross-functional team relationships by working with department leads to establish processes and develop training materialsServe as lead account support for two global customer advocacy programs, generating hundreds of customer story assets annually

Austin, Texas Area

Serve as the lead client advocate for the account management team; formulate strategies for tactful conflict resolution and escalate issues as necessaryDeveloped a company-wide client retention plan to foster strong, long-term relationships; oversee plan implementation by delegating duties to team membersCoordinate onboarding for new team members.

Austin, Texas

Proactively manage the execution of projects for 15+ clients concurrentlyMaintain client relationships, handle all communication, manage expectations, review agency deliverables for quality and ensure compliance on client deliverablesApply industry-specific expertise to represent client goals and interests to the internal project teamServe as the lead.

Washington D.C. Metro Area

Marketing Specialist – Brand MarketingManaged the creation and distribution of retail marketing elements for 30,000+ Post Offices™ Managed ongoing projects with major outside partners, such as Staples®, Office Depot® and UPS Store®; ensured critical deadlines were met by monitoring the project plansCollaborated with an external advertising agency to.

Created, edited, and published issues of the semi-annual marketing alumni e-newsletter that reached more than 4,000 alumniConducted secondary research, produced a literature review, developed primary research instruments, and executed primary research for academic research projectsCo-authored “Understanding ‘likers’ on Facebook: differences between.

Saved approximately $100,000 annually by analyzing store sales data and eliminating more than 1,000 products in the food service categoryConstructed a comprehensive food service order guide, reducing order time by 5 minutes per bi-weekly orderReconfigured the register key layout and reduced the number of keys by 26%

Communicated with students regarding locating services on campus, answered any questions from hall residents, maintained confidentiality of student files, answered telephonesDistributed mail, created bulletin boards, scheduled appointments

Uploaded videos, slideshows, and other media content to Meredith growth sites Transcribed videos for Fitnessmagazine.com, streamlined and updated the spreadsheet records of interactive content on the web

Provided customer service including, taking orders, operating cash register, serving food, and maintaining a pleasant environment Communicated with customers, cooks, managers, and other servers in a fast-paced environment and offered efficient, personalized service to guests

Created Excel spreadsheets, prepared mass mailings, assisted with the design of professional products for individual agents Answered telephones, filed documents, operated copy machine, stocked forms, took inventory of agent give-away materials