Ciara J Rafferty Email & Phone Number

With over ten years of experience in the banking sector, I am a Business Performance Manager at Santander UK, where I lead the design and implementation of strategic initiatives to improve the efficiency and effectiveness of the business. I leverage my analytical skills, business analysis, and HR knowledge to deliver data-driven insights, solutions, and recommendations to senior stakeholders, aligning the business objectives with the regulatory requirements and the customer needs. I also have a strong background in channel governance and control, having worked as a consultant for Santander UK Corporate & Commercial for over four years, where I supported the management and enhancement of the operational risk framework across various channels and products. As a BA in Politics, I have a keen interest and understanding of the political and economic environment, and how it affects the banking industry and the society. I am passionate about driving positive change and innovation, and I value collaboration, integrity, and diversity in my work.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, and 9 others.