Demonstrated outstanding stakeholder management, managing customer and supplier relationships and regularly attending Agent and Account Manager conferences; where I would also present. Ensured accuracy of contracts in line with sales negotiated between Sales Team and customer. ✰ Established and maintained robust relationships with internal and external stakeholders. ✰ Managed all recruitment processes, delivering staff training, building performance, cross-skilling and… Show more Demonstrated outstanding stakeholder management, managing customer and supplier relationships and regularly attending Agent and Account Manager conferences; where I would also present. Ensured accuracy of contracts in line with sales negotiated between Sales Team and customer. ✰ Established and maintained robust relationships with internal and external stakeholders. ✰ Managed all recruitment processes, delivering staff training, building performance, cross-skilling and up-skilling.✰ Mitigated $200K exposure to the business, settling delinquent customers and minimising on-going accruals.✰ Played a vital role in transition following purchase of Macrofertil (2018) as key contact for multiple IT Projects, acknowledged as: “… amazing to work with during integration …” by the Head of Service Management. ✰ Prior to acquisition of Ruralco 2019, engaged with and advised IT on development of Disaster Recovery Plan.✰ Key business stakeholder for Macrofertil for IT and Projects, overseeing delivery of new CRM/Customer Online Portal and associated IT system SuperUser training.✰ Managed a department accountable for manual handling of payments; collections from 3PL sheds; monthly stock reconciliations; audits; month end processes; delinquent customer credits; accrual reviews; and supplier invoices. ✰ Delivered continuous improvements and introduced regular Stock Reconciliation processes across Australia. ✰ Advised on and jointly implemented Macrofertil / Nutrien monthly Inter-company transfer process.✰ Met exceptionally tight timelines in completing month-end processes.✰ Conducted total overhaul of Landmark’s FertiMAX Department (2018/2019). Show less

Member of the Leadership Team for Fertiliser supervising 10-25 permanent and seasonal staff. Consistently streamlined ad improved systems and procedures.✔ Maintained operations during/following transition from LDA to Landmark, overcoming critical communications/technology collapse, playing a vital hands-on role and leading 15-person team. ✔ Collaborated with 3 other managers over a 2-year period transforming Macrofertil Australia from a loss generating business into a profitable… Show more Member of the Leadership Team for Fertiliser supervising 10-25 permanent and seasonal staff. Consistently streamlined ad improved systems and procedures.✔ Maintained operations during/following transition from LDA to Landmark, overcoming critical communications/technology collapse, playing a vital hands-on role and leading 15-person team. ✔ Collaborated with 3 other managers over a 2-year period transforming Macrofertil Australia from a loss generating business into a profitable enterprise, supporting upcoming sale.✔ Key Macrofertil contact throughout LDA acquisition and transition. ✔ Drove reconciliation of accounts resulting in approximately $250K saved.✔ Met all deadlines through efficiency in processing and reconciling data within the back-office system, Sage.✔ Optimised outcomes in managing Domestic Customer Service and Logistics team across Australia.✔ Advised on and jointly implemented Macrofertil Weighbridge System.✔ Global campaign participant, selected as one of two LDC Australia employees for Meet our People initiative.✔ Support/Back-up for National Customer Service and Logistics Manager and for all Grain & Oilseeds or ATLAS system queries.✔ Creation and documentation of Business and Daily Processes for Macrofertil and continuous improvement in all procedures. ✔ Weekly meetings with IT System Business Analyst in order to rectify system gaps impacting on company's performance. Show less

Maintained outstanding customer and supplier relationships in managing Australia-wide operations. Generated daily, weekly and monthly reporting and collated KPIs. Supported National Customer Service and Logistics Manager. Ensured all contracts executed efficiently, as per GTA guidelines and within timeframes; reconciling all stocks regularly.◆ As sole remaining member of Customer Service & Logistics, recruited and developed an exceptional team, cross-training staff and developing… Show more Maintained outstanding customer and supplier relationships in managing Australia-wide operations. Generated daily, weekly and monthly reporting and collated KPIs. Supported National Customer Service and Logistics Manager. Ensured all contracts executed efficiently, as per GTA guidelines and within timeframes; reconciling all stocks regularly.◆ As sole remaining member of Customer Service & Logistics, recruited and developed an exceptional team, cross-training staff and developing operations manual to ensure continuity of operations and customer service ◆ Cross-skilled staff across Cotton, Dairy, Fertiliser, Grain and Oilseeds enabling efficient allocation of work, up-skilling of staff and lowering risk of exposure to the business.◆ Sole Super-User for Grain and Oilseed systems – ATLAS, OneWeigh and BinSight – for Australia. ◆ Creation, documentation and implementation of LDC Storage and Handling (S&H) process at own sites.◆ Generated Workflow ‘Trade to Cash’ and weekly KPI Volume report.◆ Directed Department leading up to/during Harvest and Track Seasons.◆ Directed Melbourne and Brisbane staff training and quality performance, facilitating bi-annual reviews.◆ Back-Up for National Customer Service and Logistics Manager and hands-on support for any role within the Division. Show less

Spent two months in the Louis Dreyfus Asia office in Singapore working on International Execution; specifically Brazil/Thailand Container Shipments under LC.Liaising between Origin and Destination to ensure that all Letter of Credits and Export/Import Documentation is in order.Dealing with various Banks in Singapore to ensure all documentation is sufficient to allow discounting and swift payment.Working alongside the LC Excellence Centre and Trading teams in Singapore to provide a… Show more Spent two months in the Louis Dreyfus Asia office in Singapore working on International Execution; specifically Brazil/Thailand Container Shipments under LC.Liaising between Origin and Destination to ensure that all Letter of Credits and Export/Import Documentation is in order.Dealing with various Banks in Singapore to ensure all documentation is sufficient to allow discounting and swift payment.Working alongside the LC Excellence Centre and Trading teams in Singapore to provide a timely and efficient service for each customer. Separately managing a couple of system and weighbridge projects, liaising with offices in Lyon, Brisbane, Perth and Geneva to work through this projects for various deadlines.Simultaneously continuing to do my Execution Supervisor role from the Singapore office. Show less

Louis Dreyfus Commodities - global merchandiser of commodities, major asset owner and processor of agricultural goods - originating, processing and transporting approximately 70 million tons of commodities each year. LDC Australia’s operations are mostly focused on grain, cotton and more recently dairy due to the acquisition of Ecovale Dairy Trading. In Melbourne it is predominately grain. LDC owns grain facilities at Narrabri, Newcastle and Moree, NSW, which can hold 12,000MT, 30,000MT and… Show more Louis Dreyfus Commodities - global merchandiser of commodities, major asset owner and processor of agricultural goods - originating, processing and transporting approximately 70 million tons of commodities each year. LDC Australia’s operations are mostly focused on grain, cotton and more recently dairy due to the acquisition of Ecovale Dairy Trading. In Melbourne it is predominately grain. LDC owns grain facilities at Narrabri, Newcastle and Moree, NSW, which can hold 12,000MT, 30,000MT and 50,000MT of grain respectively. I was responsible for the management of this stock; totalling over AUD$28m.Responsibilities along with the logistics and execution role below include:Working with the Finance team supporting cycle counting processes and activities and performing regular stock reconciliations of all stock on each site.Ensuring integrity and accuracy of the stock management systems BinSight, ITAS and OneWeigh.Site visits for training/updating of staff on systems and procedures RE: stock and checking of LDC facilities.Management of control measures to ensure any stock mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.Ensuring all purchase and sales orders/contracts are correct and fully completed and that all stock has been allocated to the correct silos/bins correctly.Liaising with Site Managers and ensuring that the inbound flow is well organised and controlled to sufficiently support the management of the grain and the goals of the business.Provision of routine updates and information on inventory performance to the Operations Manager and Grain Traders.Conducting investigations into staff errors and making recommendations to implement positive changes to avoid issues arising in the future through human or system error.Providing Audit with supporting information of all grain at Dreyfus facilities when required.Regular meetings with the Operations Manager as well as weekly conference calls with site managers and staff. Show less

This role involved the management of contracts in the grain industry in Australia. Working with the traders and finance team, this position is responsible for the management of all administrative transactions related to the trade of soft and physical commodities, to ensure the efficient and timely entry, processing and reconciliation of data within the front office system. Shortly after starting with Dreyfus I took over responsibility for the LDC rail and domestic programs. This involved… Show more This role involved the management of contracts in the grain industry in Australia. Working with the traders and finance team, this position is responsible for the management of all administrative transactions related to the trade of soft and physical commodities, to ensure the efficient and timely entry, processing and reconciliation of data within the front office system. Shortly after starting with Dreyfus I took over responsibility for the LDC rail and domestic programs. This involved dealing with the receival, invoicing and processing of all loads through our own Louis Dreyfus sites, as well as vessel loading. A very new process; working with 3 systems to try and reconcile all figures. It can also be very time consuming trying to work alongside various teams and companies to get the final result in a timely fashion. This was more of a logistics/operations role & involves a lot of liaising with various Bulk Handlers & third parties to ensure a smooth transaction from start to finish alongside all invoicing that goes with it.Good communication skills and high problem solving skills are essential. High attention to detail and the ability to multi-task are also a must in this role. Show less

✪ Processed all sales orders for Harris France, drawing on French language skills in acting as contact for the Directors and sales representatives in this fast-paced role.✪ Performed role concurrent to Inventory Coordinator/Reverse Service Logistics. ✪ Liaised extensively with Shipping Department, Toronto, UK Warehouse and Harris representatives, France.

■ Accountable for ~US$1m Zandar inventory across the organisation.■ Creation, documentation and implementation of Stock Reconciliation process and management of annual external Audit.■ Resolved close to US$1m in queries, returns and write-offs once assigned to Reverse Service Logistics role.■ Managed advance exchange returns for the UK, Ireland and Europe including investigatory work.

Formerly Zandar Technologies PLC, this company was taken over by Harris Corp, and is now known as Harris Communication Systems Ireland Ltd. Previously situated near Park West, the company moved to a new premises in Tallaght last year and now has 17 employees working there.Harris Ireland engineers and manufactures broadcast equipment and Harris multiviewers combine superior graphics, scrolling video, integrated test and measurement tools and rugged, self-contained architecture to reduce… Show more Formerly Zandar Technologies PLC, this company was taken over by Harris Corp, and is now known as Harris Communication Systems Ireland Ltd. Previously situated near Park West, the company moved to a new premises in Tallaght last year and now has 17 employees working there.Harris Ireland engineers and manufactures broadcast equipment and Harris multiviewers combine superior graphics, scrolling video, integrated test and measurement tools and rugged, self-contained architecture to reduce the cost and complexity of large-system monitoring applications in mobile production and broadcast control rooms.Harris is an international communications and information technology company serving government and commercial markets in more than 150 countries. Headquartered in Melbourne, Florida, the company has approximately $5 billion of annual revenue and 15,000 employees — including nearly 7,000 engineers and scientists. Harris is dedicated to developing best-in-class assured communications® products, systems, and services. Additional information about Harris Corporation is available at www.harris.com.My role within the company began as very much a varied one, ranging from PA work, to logistics, accounts, office management, data/RMA entry, weekly MV report creation and office contact.Hired to cover a maternity contract of primarily 6 months, I was kept on after the employee returned to work. Show less

I was assistant account to the FC with Kilroe Developments, Enfield. I had to manage of all company’s 300 creditors and all of the company’s 150 subcontractors; their accounts, reconciliations, calls, queries etc. on a daily basis. I was in charge of the preparation, processing and management of monthly cheque run as well as the RCT35 return. I also had the weekly processing of subcontractor payments with RCTDCs and the daily application and management of subcontractor payments cards with… Show more I was assistant account to the FC with Kilroe Developments, Enfield. I had to manage of all company’s 300 creditors and all of the company’s 150 subcontractors; their accounts, reconciliations, calls, queries etc. on a daily basis. I was in charge of the preparation, processing and management of monthly cheque run as well as the RCT35 return. I also had the weekly processing of subcontractor payments with RCTDCs and the daily application and management of subcontractor payments cards with RCT46 and RCT1 forms.Unfortunately, this company went into voluntary liquidation in June of 2008. Show less

I worked in the busy dept of Transaction Services, dealing with all lodgments and withdrawals (electronic, same day, internal & cheque), opening of accounts (ID and amendments), new government DIRT scheme (also previously with SSIA), excess balance reports (in excess of €3m), online & postal amendments, unapplied funds and other various projects. I had to produce daily reports such as the Daily Online Summary Report, Daily Notice Account Maturity Report, Daily Finance Report, Treasury and… Show more I worked in the busy dept of Transaction Services, dealing with all lodgments and withdrawals (electronic, same day, internal & cheque), opening of accounts (ID and amendments), new government DIRT scheme (also previously with SSIA), excess balance reports (in excess of €3m), online & postal amendments, unapplied funds and other various projects. I had to produce daily reports such as the Daily Online Summary Report, Daily Notice Account Maturity Report, Daily Finance Report, Treasury and Minimum Reserve. I was sent, on a night's notice, to the Head Office in Newcastle to lead a team of 70 through the first 2 weeks of the credit crunch, where people from all departments came together to try to deal with the influx of queries and transactions.I spent three months on the Account Services team to see the process involved in opening accounts and I also used to manage the training of new colleagues to the TS team. Show less