Ciaran Burnand Email & Phone Number

London, Gb

London Area, United Kingdom

London, England, United Kingdom

Role:• Digital Director• Exco Board Member• Xbox Integrated Marketing and International LeadResponsibilities:• Management of Xbox account across Web, Social, Paid Media, Events & Programming and Global Asset Localization • Advise on the strategic, operational, and cultural direction of the company• Collaborate with Senior Management on digital marketing strategy (objectives, KPIs, e-commerce, social media, SEO)• Developed and implemented digital projects and campaigns totaling over £5.5 million.• Build and maintain industry networks with global brands• Manage financial and operational aspects of a 40+ person department, including budgetingAchievements:• 288% growth in revenue for our biggest client over the last 7 years• Have won over 50 awards including Cannes, Sabres, and Eurobest • Achieved Microsoft’s preferred supplier status within 10 months• Fostered a culture of growth and appreciation within the organization• Creation of a free digital learning platform for gathered courses• Highest Retention rate across Clockwork

Bryanston

Role:• Interactive Director• Exco Board Member• Xbox International LeadResponsibilities:• Advise on strategic, operational, and cultural direction• Collaborate with Senior Management on digital marketing strategy (objectives, KPIs, e-commerce, social media, SEO)• Develop and implement digital projects and campaigns• Build and maintain industry networks with global brands• Lead and guide social media strategy (paid and organic)• Oversee website revisions and re-platforming plans• Manage financial and operational aspects of a 40+ person department, including budgeting• Influence organizational culture through discussions and sessions• Stay updated on digital developments and technologiesAchievements:• Achieved Microsoft’s preferred supplier status within 10 months• Fostered a culture of growth and appreciation within the organization

Johannesburg

Role:• Head of Project Management• Innovations LeadResponsibilities:• Develop and optimize project management processes• Create an optimized execution/delivery process• Improve performance management for project managers• Lead client interactions and global digital marketing approaches• Drive organizational change through innovations• Establish KPIs and report performance to Senior ManagementAchievements:• Increased size of team and technical project management service offering by 360%• Created a vision to be pioneers in modern agile methodologies and set the industry benchmark for efficient digital project management in South Africa.• Successfully implemented an optimised execution and delivery process• Improved performance management for department by 32%• Drove organisational change and innovation by building a culture of curiosity and discovery

Hyde Park

Role:• Programme ManagerResponsibilities:• Manage projects and client relationships for Coca-Cola and Liberty• Lead website development and optimization, support eCommerce improvements• Management of cross-functional teams across an international landscape• Managing commercials with a focus on identifying broader opportunities to maximise revenueAchievements:• Launched and maintained 250+ Coca-Cola websites• Launched regional “Share-a-Coke” campaign site across EMEA region in four different languages• Successfully delivered Liberty’s public website, a 22-month project with a £350k budget, only 10 days beyond the original go-live date

Hyde Park, Johannesburg, South Africa

Role:• Senior Project ManagerResponsibilities:• Manage strategic technical, conceptual and creative projects for MTN South Africa and MTN Group. MTN is Africa's largest mobile network operator with 288m customers• Deliver MTN’s public website and related integration projects that touched on MTN’s self-service, Loyalty Programmes, and Business offering• Managing and aligning cross-vendor collaborationAchievements:• Delivered MTN’s public website (£225k project)• Stabilized project management delivery across the entire portfolio by leveraging IT expertise and workflow experience.• Applied data and analytics skills to enhance understanding and provide informed guidance.• Cultivated long-lasting customer relationships

Pretoria Area, South Africa

Role:• Project/Programme ManagerResponsibilities:• Manage Business Information and Management Information systems projects• Act as a business consultant in human capital solutions• Procure new business and manage client relationships• Lead website development and optimization projects• Develop internal processes for project deliveryAchievements:• Multiple Big Data projects successfully implemented across Standard Bank• Developed customized solutions for CSIR, Sun International, and Health Systems Trust• Secured Anglo American as a client

Standard Bank

Role:• Senior Project Coordinator• Communications and Change Management LeadResponsibilities:• Plan and manage communications and change management for ITIL implementation at Standard Bank• Control finances and report to operational and executive teams• Coordinate training needs across the entire Standard Bank network in South Africa• Manage project branding and awarenessAchievements:• Completed training of over 2000 staff in 14 weeks• Achieved Excellence Awards form IT Leadership team

Dublin, County Dublin, Ireland

Manager at the busiest restaurant in Ireland!

Education record

Activities and Societies: Rowing

Grade 12, 12

Activities and Societies: Rowing SA U23, SA Junior, Transvaal A crew Hockey Cross Country Athletics