Ciaran Callaghan Email & Phone Number

With over two years of experience in customer success, I am passionate about helping customers achieve their goals and optimize their outcomes. As an Associate Customer Success Manager at Race Roster, I manage and grow a portfolio of elite clients, providing them with strategic guidance, product training, and technical support. I leverage my expertise in customer relationship management (CRM) to build trust, loyalty, and satisfaction, and to identify and execute on upsell and cross-sell opportunities. I also collaborate with internal teams to provide feedback and insights on customer needs, challenges, and trends. In my previous roles at Race Roster, I supported a large and diverse customer base, delivering high-quality service and solutions, and consistently exceeding retention and revenue targets. I have developed strong skills in customer success, communication, problem-solving, and teamwork, and I am always eager to learn and grow. I am excited to be part of Race Roster, a company that empowers event organizers and participants with innovative technology and tools. I share the company's mission of creating memorable and meaningful experiences for the endurance community.

• 

  Western University

  Psychology And English