Ciaran Johnston Email & Phone Number

Belfast, Northern Ireland, United Kingdom

Belfast, United Kingdom

• Investigation and documenting of customer complaints to determine product failure root cause.• Investigate related failures, design and manufacturing history of failed devices.• Analysing and disseminating of post market trending data to identify and define product improvement opportunities.• Working closely with cross-functional teams to drive resolution for Non-Conformances (NCs) and Corrective Action & Preventive Actions (CAPAs).• Support execution and analysis of complaints and product field actions.• Communication with customers, distributors, and sales representatives to ensure customer technical issues are addressed.• Development and maintenance of Quality Management System documentation.

Crumlin

• Verification and validation of immunoassay diagnostic platforms.• Development and implementation of requirements specifications; Formulation of testing, verification and validation protocols to ensure requirements are fully tested.• Generation and maintenance of documentation throughout all phases of product lifecycle.• Liaising with Quality Assurance department, to ensure that all systems are designed to a high quality, safeguarding compliance with appropriate internal procedures, European standards, International standards and directives.• Training of company staff on manufacture, service, QC and operation of developed systems.

Belfast, United Kingdom

• Validation and verification of automated external defibrillator software or hardware.• Implementation of verification specifications; production and release of documentation required during and after the verification process under the Documentation Control Procedure.• identification of the source of deficiencies/concerns in the operation of the Hardware/Software; assisting in the maintenance of requirements traceability matrices.

Belfast, United Kingdom

• PA to Head of Branch: Managing and receiving calls between internal & external clients and implementation of meetings. • Data management of outlook and excel spreadsheets in recording.

Belfast, United Kingdom

• Managing and implementing weekly rotas for staff to ensure smooth and effective transition from week to week. • Monitoring and maintaining accountability in monetary management.

Bachelor Of Science (Bsc) Honours, Biomedical/Medical Engineering, First Class Honours

Bachelor Of Science (Bsc), Biomedical/Medical Engineering, First Class Honours

Completed Diploma in Industrial Studies during placement year gaining a distinction with commendation - 77%