Ciaran O'Neill

Ciaran O'Neill Email and Phone Number

Product Manager, digital publishing & healthcare technology
Ciaran O'Neill's Location
Greater London, England, United Kingdom, United Kingdom
About Ciaran O'Neill

I'm a Product Manager with extensive experience leading cross-disciplinary digital product teams. Currently studying for a research Master's in Healthcare Technology at King's College London.Experience in creating product vision and roadmaps, communicating with senior management and diverse stakeholder groups, UX research, process improvements, and agile delivery methodologies. Able to deliver work across business and technical domains, including customer-facing content, data analysis, UX, digital analytics and reporting.

Ciaran O'Neill's Current Company Details

Product Manager, digital publishing & healthcare technology
Ciaran O'Neill Work Experience Details
  • Springer Nature
    Senior Product Manager
    Springer Nature Jan 2019 - Sep 2021
    My current responsibility is for products on Springer Nature’s academic journals, books and multimedia publishing platform, and to lead their transition to new publishing and business models.The role includes:● Defining and communicating a vision for a publishing platform which meets the needs of 20 million monthly users, across multiple publishing imprints● Partnering with leaders across the business to set strategic direction for new and existing product propositions and business models● Working with business analysts, UX designers and engineers within a cross-functional team to deliver against a roadmap of prioritised user problems ● Agreeing quarterly objectives and key results with team, and reporting against them to diverse stakeholder groups ● Setting clear success metrics, with buy-in from team members and stakeholders togetherClearly defining product requirements, communicating within the development team and setting expectations with stakeholders ● Establishing a culture of hypothesis-driven product development, which can deliver fast insights towards a data-informed product strategy● Establishing and managing partnerships with 3rd parties when strategy calls for proactive partnership over in-house development● Evangelising a customer-centric approach to product development, working closely with colleagues in UX to establish cultural change across the business
  • Springer Nature
    Product Manager, Nature Magazines
    Springer Nature Sep 2016 - Sep 2021
    London, United Kingdom
    Product Manager for the Magazine content from Nature Research. I worked with agile development teams to build the publishing platform for premium news, opinion and expert analysis content produced by the flagship journal Nature.This site was awarded 'Specialist News Site' of the year by The Drum Online Media Awards in 2020.● Managed the product through a migration of Editors to a new CMS, publishing content to a new platform, whilst continuing to meet publication targets● Worked closely with Editorial colleagues to help grow the audience reach and engagement in core user segments● Advocated for a cultural change to use UX research, personas and user journeys to steer product development● Ensured that the platform's tight integration with Google Analytics to deliver greater audience insight● Helped to establish a data-informed culture in the newsroom ● Opened up new revenue growth by working with the Commercial division to bring Nature Research's sponsored content proposition natively onto the nature.com platform
  • Springer Nature
    Product Manager, Open Research
    Springer Nature Nov 2014 - Sep 2016
    London, United Kingdom
    Product Manager for a portfolio of open access journals published by Springer Nature, and key liaison between Product/Technology groups and the Open Research business unit.● Assisting with the strategic development for the Open Research Group● Ensuring alignment between the aims of Open Research Group and technology developmentroadmaps● Acting as the key stakeholder for open access journals in technology development projects across the business● Development of new product ideas ● Identifying specific requirements and priorities from internal and external stakeholders to feed intoproduct development backlogs● Developing rollout plans for new technology to ensure seamless delivery
  • Biomed Central
    Founding Editor, Biome Magazine
    Biomed Central Nov 2013 - Nov 2014
    London, United Kingdom
    Overall responsibility for the content and development of Biome, an online magazine to highlight and communicate important research findings published in BioMed Central research journals.● Leadership of the Biome Editorial team in identifying exciting and well-executed primary research articles to provide a focus for magazine content● Management of workflows to ensure engaging, accurate content is delivered in a timely fashion from contributors spanning the Editorial department● Presenting the aims and strategy of Biome to internal and external stakeholder groups, to ensure understanding and support for the product● Working with Product Managers and User Experience consultants to design, develop and maintain an engaging website to efficiently guide readers to appropriate content● Line Management of a Communications Editor, who worked to collate and upload magazine content using a custom made Wordpress CMS● Collaboration with Marketing and Communications teams to develop and implement strategies to support Biome’s objectives
  • Biomed Central
    Associate Publisher
    Biomed Central Nov 2013 - Nov 2014
    London, United Kingdom
    Associate Publisher with responsibility for a portfolio of Biological Science journals, managing a team of Journal Development Editors.● Responsibility for the development of Biology Direct, an academic journal with a novel and experimental model of open peer review● Working with internal Project Managers on expansive projects to redesign and develop BioMed Central technology platforms and externally facing websites● Working with the Research Integrity Group at BioMed Central to explore approaches to ensuring robust journal peer review, and novel approaches (such as a collaboration with Peerage of Science)● Fostering key relationships with leading academics and Editors worldwide● Increasing awareness of BioMed Central as a key driver of the open access movement in academicpublishing, through presentations at conferences globally● Keeping up with developments in open access and alternative publishing models, communicating major changes to staff internally
  • Biomed Central
    Journal Development Editor/Manager
    Biomed Central Oct 2008 - Oct 2013
    Biomed Central
    Overall responsibility for the growth of a portfolio of over 70 journals spanning neuroscience,genetics and cell biology.● Line management of 3 Journal Development Editors, working to identify key objectives, and setaction plans to facilitate them● Regular reporting on key performance indicators● Budgeting and forecasting● Acting as primary publishing stakeholder during large-scale redesign of the company and journalwebsites, required to ensure good flow of communication between interested parties● Working with academic Editors of 5 ‘flagship’ journals to develop strategies for improved contentacquisition and promotion● Project management of print issue production for flagship journals, working with internalcolleagues in Editorial, Production, Marketing, and external printers, to meet hard deadlines● Investigating emerging areas of research to assess the viability of new journals

Ciaran O'Neill Skills

Online Publishing Product Management Product Development Editorial Editing Content Management Science Project Management Podcasting Line Management Publishing Agile Methodologies

Ciaran O'Neill Education Details

Frequently Asked Questions about Ciaran O'Neill

What is Ciaran O'Neill's role at the current company?

Ciaran O'Neill's current role is Product Manager, digital publishing & healthcare technology.

What schools did Ciaran O'Neill attend?

Ciaran O'Neill attended King's College London, Saïd Business School, University Of Oxford, University Of Bath.

What skills is Ciaran O'Neill known for?

Ciaran O'Neill has skills like Online Publishing, Product Management, Product Development, Editorial, Editing, Content Management, Science, Project Management, Podcasting, Line Management, Publishing, Agile Methodologies.

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