Ciarán O'Dowd Email & Phone Number

Sydney, New South Wales, Australia

Hired as the first sales for Objectives secure file-sharing and collaboration service to build a scalable outbound sales business while maintaining and building relationships with existing customers ranging from SMB to Enterprise customers. Notably the first sales team member with heavy target scaling on new business acquisition for the Objective Corporation.Across my tenure at Objective, I have made significant improvements to our customer outreach and data, while working with internal business leaders to drive change across the supporting teams.

Sydney, New South Wales, Australia

Responsible for strategic engagement across Departments of NSW State and Federal Government, Education, and Healthcare with a focus on educating them on the productivity and capability increases made by migrating to Salesforce, paired with cost savings due to a wide-arching Public Sector agreement, justifying further adoption with end-user satisfaction. Identified, onboarded, and then leveraged multiple technology implementation partners and created referenceable customer success stories to build further trust without wider territory.Achievements: • Sourced and worked alongside a consulting partner and the partner marketing team to develop a marketing strategy for local government. This expanded our contact base with registrants, attendees, new opportunities in prospect accounts and pipeline generated. • Worked within Local government communities to build out customer champions, leading to successful new customers on Salesforce within local government. • On-boarded new partners into a Public Sector Consultant role to manage under-serviced government sub verticals, the partners enabled us to win our first all-in customer for Australian councils, and ombudsmen.

Sydney, Australia

Responsible for Education and Healthcare verticals in NSW and Victoria. My core responsibility was to educate and enable the Education and Healthcare markets on cloud technology and service capabilities. During this time I identified Education Technology (Ed-Tech) as a key vertical within the ANZ Education industry and successfully built out the Education Technology strategy for ANZ. Launched the AWS Edstart program in ANZ, turning Ed-Tech customers into AWS technology partners, further cementing them into the ecosystem and passively increasing AWS sales as they sold their services to smaller K-12 and vocational institutes.

Sydney, New South Wales, Australia

Temporarily managed the ANZ Team for Territory Sales Representatives while the AWS Public Sector organization recalibrated from significant losses in our leadership team and headcount during the pandemic. Additionally took ownership of 40% of the territory team's account base and 44% of their quota to avoid customers being negatively impacted during this time. Achievements: • Hired and onboarded seven new Territory Sales Representatives. • Took ownership of pre-existing headcount territories to maintain customer growth and momentum while we hired and on-boarded the representatives, managing three additional headcounts worth of customers alongside my own customer base, and additional management responsibilities. • Developed and presented short and long-term strategies for our territory representatives to help our customers achieve scale and growth.

Sydney, New South Wales, Australia

Responsible for multiple verticals in the education industry across NSW, including Education Technology, School consortiums and Universities, Private Learning Providers and Enrollment Services.

Sydney, New South Wales, Australia

Spooky Media was my own media production start-up, which was focused on creating marketing material and media for large companies and enterprises. We maintained an extensive set of skills in Photography, Videography, Editing, Animation production, Audio Production, Social Media and more. Our staff were set to provide quality content and we had marketing experience to better consult with our customers and identify strategies to maximize their exposure and messaging.Our clients included ASX listed companies, high-velocity start-ups, and small businesses.

Sydney Cbd

Responsible for prospecting and selling Private Cloud, Telecommunications and Hybrid IT solutions into all industries with emphasis on Healthcare, Federal and State Government, Education, and Financial Technology. Solutions functionalities included: Bringing existing functionality and scalability to customers IT infrastructure linking physical environments straight into private cloud platforms, assisting in cost saving measures and dealing with End-of-Life technologies.

North Sydney

The North Sydney team is honestly unlike any other I've experienced. There is a high expectation in targeting, KPI's and customer satisfaction via NPS. My time there lead to me gaining experience with small and large business services. I had a small portfolio of business accounts ranging from ten to one hundred users by the time I left to pursue a different avenue in business services.

Brookevale

Joined the Brookevale team as a Technical Expert where I developed customer service and communications skills. I soon found myself moving back into sales which led me to being invited to join the North Sydney team.

Brookevale

I was employed as a Christmas casual at JB Hi-Fi. I was given specific targets and KPI's and introduced to a very Sink or Swim environment with other staff. I worked in the Telco and AV section.