Director - Kyc Operational Optimization And Enablement Global Program Lead
Current
Feb 2024 - Present
AeroLeads people directory · profile
Ciaran Roche Email & Phone Number
KYC Operational Optimization and Enablement Global Program Lead
at
Citi
1 work email found
@citi.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
KYC Operational Optimization and Enablement Global Program Lead
Location
Ireland
Company size
Who is Ciaran Roche? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ciaran Roche is listed as KYC Operational Optimization and Enablement Global Program Lead at Citi, a with 10 employees, based in Ireland. AeroLeads shows a work email signal at citi.com and a matched LinkedIn profile for Ciaran Roche.
Ciaran Roche previously worked as Director - KYC Operational Optimization and Enablement Global Program Lead at Citi and Global Head of KYC Transformation at Citi. Ciaran Roche holds Master Of Business Administration (M.B.A.), Business Administration And Management, Executive - Association Of Mba'S Accredited from Technological University Dublin.
Company email context
Email format at Citi
This section adds company-level context without repeating Ciaran Roche's masked contact details.
croche@citi.com
76% confidence
AeroLeads found 1 current-domain work email signal for Ciaran Roche. Compare company email patterns before reaching out.
Profile bio
About Ciaran Roche
With almost 20 years of experience in the Financial Services industry, I have established a strong reputation as a business leader who focuses on building a lasting and positive client experience. I have a passion for building teams that excel in delivering the very best client solutions. My ability to analyse and interpret data ensures I make the right strategic decisions to the benefit of my teams and for our customers.
Listed skills include Relationship Management, Banking, Financial Services, Cash Management, and 18 others.
Current workplace
Ciaran Roche's current company
Company context helps verify the profile and gives searchers a useful next step.
Citi
6 roles
Ciaran Roche work experience
A career timeline built from the work history available for this profile.
Global Head Of Kyc Transformation
May 2022 - May 2024
Senior Vice President Of Digital Transformation For Tts Emea Service
1. Built and lead a transformation team responsible for driving down average daily resolution time (ADR), query elimination and EMEA Tech BoW with accountability. ADR reduced by 30% and 116K of query elimination.2. Senior responsibility ensuring EMEA Client Experience Tech Book of Work closed out in 2020.3. Drove the team to become global leaders in managing the Client At Risk program which supported significant improvements in product offerings and client experience.4. Influenced Senior Management program outcomes through key data analysis and strategic insights
Jan 2020 - May 2022
Senior Vice President Operations
Department Manager for EMEA Client Facing Account Services Operations Unit
Nov 2017 - Dec 2019
Emea Client Operations Manager (Treasury Cash Management, Vice - President)
Feb 2011 - Oct 2017
Operations Manager
Dec 2006 - Feb 2011
Team & coworkers
Colleagues at Citi
Other employees you can reach at citibank.com. View company contacts for 10 employees →
YS
Yogita Shekdar
Colleague at CitiMumbai, Maharashtra, India
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AL
Amanda Lewis
Colleague at CitiNew York City Metropolitan Area, United States
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RS
Ritesh Shetty
Colleague at CitiMumbai, Maharashtra, India
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HP
Hubert Pinto
Colleague at CitiChicago, Illinois, United States
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KC
Kay Chiu
Colleague at CitiLondon, England, United Kingdom
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JH
Joelle Hajjar
Colleague at CitiDallas, Texas, United States
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GL
Gonca Latif-Schmitt
Colleague at CitiNew York, United States
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DD
Denax D M
Colleague at CitiChennai, Tamil Nadu, India
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MD
Manas Dwivedi
Colleague at CitiMadhya Pradesh, India
View →
MP
Mayank Pandey
Colleague at CitiPune, Maharashtra, India
View →
Yogita Shekdar
Colleague at CitiMumbai, Maharashtra, India
View →
AL
Amanda Lewis
Colleague at CitiNew York City Metropolitan Area, United States
View →
RS
Ritesh Shetty
Colleague at CitiMumbai, Maharashtra, India
View →
HP
Hubert Pinto
Colleague at CitiChicago, Illinois, United States
View →
KC
Kay Chiu
Colleague at CitiLondon, England, United Kingdom
View →
JH
Joelle Hajjar
Colleague at CitiDallas, Texas, United States
View →
GL
Gonca Latif-Schmitt
Colleague at CitiNew York, United States
View →
DD
Denax D M
Colleague at CitiChennai, Tamil Nadu, India
View →
MD
Manas Dwivedi
Colleague at CitiMadhya Pradesh, India
View →
MP
Mayank Pandey
Colleague at CitiPune, Maharashtra, India
View →
3 education records
Ciaran Roche education
Master Of Business Administration (M.B.A.), Business Administration And Management, Executive - Association Of Mba'S Accredited
Technological University Dublin
Bachelor Of Arts (B.A.), Financial Services
National College Of Ireland
Leaving Certificate
Presentation College
FAQ
Frequently asked questions about Ciaran Roche
Quick answers generated from the profile data available on this page.
What company does Ciaran Roche work for?
Ciaran Roche works for Citi.
What is Ciaran Roche's role at Citi?
Ciaran Roche is listed as KYC Operational Optimization and Enablement Global Program Lead at Citi.
What is Ciaran Roche's email address?
AeroLeads has found 1 work email signal at @citi.com for Ciaran Roche at Citi.
Where is Ciaran Roche based?
Ciaran Roche is based in Ireland while working with Citi.
What companies has Ciaran Roche worked for?
Ciaran Roche has worked for Citi.
Who are Ciaran Roche's colleagues at Citi?
Ciaran Roche's colleagues at Citi include Yogita Shekdar, Amanda Lewis, Ritesh Shetty, Hubert Pinto, and Kay Chiu.
How can I contact Ciaran Roche?
You can use AeroLeads to view verified contact signals for Ciaran Roche at Citi, including work email, phone, and LinkedIn data when available.
What schools did Ciaran Roche attend?
Ciaran Roche holds Master Of Business Administration (M.B.A.), Business Administration And Management, Executive - Association Of Mba'S Accredited from Technological University Dublin.
What skills is Ciaran Roche known for?
Ciaran Roche is listed with skills including Relationship Management, Banking, Financial Services, Cash Management, Management, Customer Service, Portfolio Management, and Payments.
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