-Maintained and strengthened business relationships with 6 enterprise customers.-Served as the main point of contact for client needs, concerns, and product updates.-Collaborated with internal sales team to renew, upsell, and expand existing accounts.-Generated reports for clients and senior leaders within the organization.

Mass layoff of the US Recruitment Team due to hiring needs.

-Managed candidates through the entire recruitment process, including; sourcing, phone screens, interviews, and offers for the US/Canada Sales & Operations teams.-Built efficient recruitment processes and interview plans with the recruitment team.-Collaborated with hiring managers and stakeholders across the organization to updatejob descriptions, review candidate profiles, and ensure hiring was on track.-Coached and mentored five associate recruiters.-Consistently hit KPI goals over four quarters; hired 18-24 candidates per quarter with a90% acceptance rate.

-Provided the Revenue Team with learning material, content, and resources to drive growth and success.-Led effective onboarding and training programs for sales, business development, and customer success teams.-Analyzed Salesforce data to identify knowledge and skills gaps to plan and build educational on-going training.-Maintained software tool stack to ensure its accessibility and delivery of necessary capabilities to the revenue team.

- Maintained and expanded existing channel partner relationships in the US, Canada, and Mexico and owned entire channel sales process and effectively liaised between the organization and partners. - Led partner training sessions on FWI products in order to create optimal messaging for them to go to market. - Facilitated joint selling, lead generation, and strategic account planning with channel partners to create executive business plans to reach FWI and partner goals. - Exceeded quarterly (Sep. - Dec. 2020) goal by $20k

- Developed and maintained strategic business relationships with eight major global hospitality brands.- Strategically approached the sales process with value selling methodologies and differentiators from lead to close.- Leveraged internal solutions team on value decks, technical components, and proposal options. - Collaborated with Business Development to build and maintain healthy pipeline. - Utilized SalesLoft and Salesforce daily for pipeline generation, account management, and quota/contract creation.- Met 2021 yearly quota; $300k ARR

- Developed and maintained business relationships with six major global hospitality brands and their individual properties.- Owned entire sales process from prospecting and lead qualifying, to demonstrations, negotiations, and close. - Generated revenue with value selling techniques by upselling and increasing spend. - Traveled to client sites to perform Quarterly Business Reviews with C-Level Executives that included, roadmap creation, new product demonstrations, and project scoping.- Utilized SalesLoft and Salesforce daily for pipeline generation, account management, and quote/contract creation.- Consistently hit quota over the course of 2 1/2 years; $450k - $600k ARR

- Supported three Senior Sales Executives in preparing event proposals, contracts, and meeting diagrams. - Utilized event planning techniques to organize and carry out site visits with potential clients. - Updated hotel system with up to date rates, room blocks, and forms. - Managed and arranged travel and hotel accommodations for managers.

- Supported the Director of Sales, Assistant GM, and GM in preparing contracts and proposals, communication with clients, and site visits. - Planned, coordinated, and setup meetings and events for up to 125 people in the hotel conference rooms. - Maintained group schedules and information in SalesPro and Cvent systems. - Developed and maintained outside relationships with caterers, event planners, and other hotels in the area. - Led weekly sales meeting and attended local management meetings. - Utilized social media outlets (Instagram, Twitter, and Facebook) to promote hotel activities and special offers.