Ciaran Wallace Email & Phone Number

Bristol, England, Gb

Keynsham, Gb

Managing software enhancements and integrations for the Practice Management System (PMS) and roll-outs to veterinary clinics in UK & Ireland

Street, Somerset, Gb

Managing an eCommerce platform data integration (JOOR) with SAP ERP, working with the business stakeholders and third parties to deliver a B2B sales tool.

Stoke Gifford, Bristol, Gb

Managed an eCommerce platform migration (Magento 2), working with the business stakeholders and third parties to deliver a Magento 2 Commerce Cloud solution.

Data cleansing and secure data migration project delivery for Danone's baby brandsManaged the delivery of digital customer journey improvements through Adobe Campaign for Barratt Homes. Launching a new online platform to allow Barratt Homes to purchase digital media packages.

Kemble Drive, Swindon, Gb

Managed the delivery of multiple digital products:• As part of the GDPR programme, collaborated with a wide range of organisational stakeholders to lead the agile delivery of a new supporter permissions platform. This platform enabled the Trust to gain positive marketing permissions of over 1.4M supporters in 12 weeks ahead of the GDPR legislation deadline.• As a Scrum Master, led the agile team that delivered enhancements to the online Donate platform supporting a high-profile national fundraising campaign. The platform received over 8,000 donations, totalling £200K in just four weeks.• Managed the incremental delivery of enhancements across three digital products (Join, MyNationalTrust and Renew) to support the National Trust’s new membership propositions. • Responsible for the RFP selection process and onboarding of a new mobile app agency to provide digital services for the National Trust’s mobile app. • Managed a third party, eCommerce partner, and internal teams to deliver the testing and launch phases of a new eCommerce platform (Magento).

Bristol , Bristol, Gb

Digital project manager:• Re-launching the App on a new technology platform (ReactNative) and regular product releases using an agile delivery methodology (Scrum).• Co-definition of the MyUnite Student app product vision and roadmap based on business priorities and programme interdependencies. • Managed the selection process for a new Marketing Automation platform (Oracle Responsys), owning the vendor and partner implementation contracting stages.• Delivered a new Hotel management software pilot including the vendor selection and implementation into Unite properties.

Kemble Drive, Swindon, Gb

Digital project manager:• Full agile lifecycle ownership of the bespoke “MyNationalTrust” product integration into the Oracle 11i CRM platform, with the objective of reducing the cost of servicing members. The award nominated, new online service, launched in June 2016, drove a channel shift from an inbound call centre to digital.• Completed the delivery phase and public launch of the National Trust’s new Mobile app, across three native platforms (iOS, Android and Windows apps, that resulted in an increase in downloads, app session time and retentions.• Responsible for the delivery of a new responsive online membership product and ongoing monthly enhancements, that have improved conversion rates by 1.5% and increased membership revenues by £1.8m in only nine months.

London, England, Gb

Responsible for digital project delivery on the Barratt Homes account across four BrandsBarratt Homes, Barratt London, Ward and DWH and eCRM.Highlights include:-Leading a team of 20 to deliver a new digital responsive platform www.barrattlondon.com-On boarding of the CRM adobe campaign platform and processes-Defining and standardizing project processes -Identification of continuous improvements and efficiencies

London, England, Gb

Responsible for servicing a wide range of Brands and management of digital projects from our Bristol office.Including:-On boarding of Barratt Homes digital web platform into the agency-Delivery of an intranet for Swinton Insurance group increasing employee engagement across their branch network, call centres and head office-Rebranding of the Virgin Media Business digital platform-Delivery of a new digital web platform for Swinton Insurance group and bedding in of a new BAU service-Managing of the transition of all hosted clients to a single application support team within the agency.-Growing the Bristol client services team.

Bristol, City Of Bristol, Gb

"I make those projects happen" - By being fully responsible for delivery of all of Auros Client Projects, PMs, Digital Analyst and Test Teams. Focused on delivering real benefits through EPiServer and Umbraco CMS solutions and creating long term sustainable client relationships.Key projects include- New responsive Gatwick Airport site.- New Intranet for Swinton Insurance- CMS platform migration for Virgin Media Business- Consolidation and implementation of a new global digital presence for Avery Weigh-Tronix- Relaunched a series of high profile NHS digital platforms (Hospitals, Ambulance Services and Careers)

Bristol, City Of Bristol, Gb

Managing delivery of the vanilla and custom Web Content Management solutions (EPiServer, Alterian CMC and CME, Umbraco) to private clients, public sector and not for profit organisations.

Bristol, Bristol, Gb

Consultant Project Manager- Responsible planning and control of multiple projects with combined budgets over £1.5m- Managing internal (Unity) development teams, Client Relationship and Management of third party software suppliers and offshore service providers.- Internal company responsibilities for resourcingProjects include;- A B2B Web-Portal to capture client/supplier forecast and actual investment details.- New releases of distributed ordering systems delivering into 850 stores- Significant enhancements to promotions management systems- Audit of End User Computing systems including follow on de-risking projects

Mumbai, Maharashtra, In

Experienced PRINCE2 Certified Project Manager at working on Somerfield Stores account. Responsible for delivering multiple IT projects for the Distribution department and Wincanton run Distribution Centres. Encompassing WMS (Infor - Dallas/Exceed2000), Voice (Voxware-VoiceLogistics) and Time and Attendance (Kronos - Time and Attendence) package applications.

Bristol, Gb

IT Project Manager including 4 years experience in delivering high-profile, large and complex retail projects. IT Projects include delivering packages and bespoke solutions into multiple business areas. I strived to ensure projects delivered their benefits, justified their investment and contributed to strategic objectives of the company.

Bachelor Of Science (Bsc), Biochemistry

Education record