Ciara O'Neil Email & Phone Number

Boston, Massachusetts, United States

• Analyzed security incidents to identify root causes and appropriate responses. • Collaborated with security team to assess risks and create incident reports. • Generated travel reports and notified employees of global incidents. • Monitored news and prepared FYI reports for relevant situations. • Patrolled premises and monitored entrances via cameras to maintain security. • Deterrent presence to prevent trespassing and unauthorized access.

United States

Boston, Massachusetts, United States

- Receive deliveries for inventory at 48 uph- Pack Amazon Prime Now orders at 93 uph- Maintain inventory, examine products for damage, and ensure that product bins are organized, strictly complying with the Amazon company regulations.- Batch and send delivery drivers over 150+ orders each hour

• Maintain security protocols on site • Receive, store and deliver luggage and mail.• Ensure that guest luggage records are accurately maintained, and all special requests from residents are met

• Receive calls from queue; provide each caller with excellent customer service• Troubleshoot software applications to maintain ease of access for users• Reset passwords, revoke or grant access to accounts and determining login issues

Boston, Ma

• Assist customers professionally, solving issues and problems consistently, maintain store upkeep, maintain inventory and monitor/manage customer activity and persistent trends• Provided constructive feedback and coaching to subordinates • Monitor employee productivity

Boston, Ma

• Engage with youth, working with photography & media productions• Network with prominent people in Boston, such as the late Chuck Turner and Tito Jackson• Was Head IA; set goals for performance and deadlines that comply with SSYC's vision and communicated these visions to junior employees

Information Technology

Completing a one-year, career-development program comprised of college-level courses (ACE accredited), professional training.

Associate'S Degree, Video Game Design

Front-End Web Development

Associate'S Degree, Web Technologies