Ciara O'Neil Email & Phone Number

Boston, Massachusetts, United States

• Analyzed security incidents to identify root causes and appropriate responses.
• Collaborated with security team to assess risks and create incident reports.
• Generated travel reports and notified employees of global incidents.
• Monitored news and prepared FYI reports for relevant situations.
• Patrolled premises and monitored entrances via cameras to maintain security.
• Deterrent presence to prevent trespassing and unauthorized access.

United States

Boston, Massachusetts, United States

- Receive deliveries for inventory at 48 uph- Pack Amazon Prime Now orders at 93 uph- Maintain inventory, examine products for damage, and ensure that product bins are organized, strictly complying with the Amazon company regulations.- Batch and send delivery drivers over 150+ orders each hour

• Maintain security protocols on site
• Receive, store and deliver luggage and mail.
• Ensure that guest luggage records are accurately maintained, and all special requests from residents are met

• Receive calls from queue; provide each caller with excellent customer service
• Troubleshoot software applications to maintain ease of access for users
• Reset passwords, revoke or grant access to accounts and determining login issues

Boston, MA

• Assist customers professionally, solving issues and problems consistently, maintain store upkeep, maintain inventory and monitor/manage customer activity and persistent trends
• Provided constructive feedback and coaching to subordinates
• Monitor employee productivity

Boston, MA

• Engage with youth, working with photography & media productions
• Network with prominent people in Boston, such as the late Chuck Turner and Tito Jackson
• Was Head IA; set goals for performance and deadlines that comply with SSYC's vision and communicated these visions to junior employees

Information Technology

Completing a one-year, career-development program comprised of college-level courses (ACE accredited), professional training, and a.

Associate'S Degree, Video Game Design

Front-End Web Development

Associate'S Degree, Web Technologies