Ciara Randall Email & Phone Number

West Lake Texas

• Prepares diverse slates by sourcing and recruiting nationwide using applicable tools (e.g., Smash Fly, attending recruitment events, etc.)
• Maintains call/case log information through various Workday, Salesforce, CRM and Service Now systems and utilizes other databases and resources as needed.
• Responsible for the development and execution of staffing and recruitment plans for assigned client organization(s) using the best practices know industry wide.
• Managing pipeline of applicants through ATS, ensuring ease of process, and success of marketing and branding tools used during talent and acquisition search.
• Recommend pre-screened candidates to the hiring managers
• Responsible for administering skill assessment and evaluations for candidates

Dallas/Fort Worth Area

• Advocate on the customers behalf to resolve issues that have extended past the time resolution period to provide solutions in a timely manner.
• Ensure SLA’s are met on a daily basis and each case portfolio is met and worked on with a high level of expertise.
• Implement, maintain, and continuously build on a database that contains policies, procedures, and leverages to executives that may allow the department to exceed consumer expectations.
• Maintains effective and productive working relationships with coworkers, so that partnership and deadlines can be met with comradery and teambuilding skills can be maintained.
• Partnership with internal departments to resolve intricate and escalated issues that have been discarded.
• Piloted team to establish a social network department that went live and is successfully thriving.

Dallas/Fort Worth Area

Provided product placement and investment opportunities to top 10% clientele of the bank.

Dallas/Fort Worth Area

Educated banking customers to manage their accounts and use various banking products.

Associate'S Degree, Human Resources Management/Personnel Administration, General, Jr

Human Resources - Expected Completion 2015

Education record