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Executive, accountant and HR leader. Member of the senior leadership team at Mastercard Operations and Technology (O&T), GoDaddy and Coursera. Experienced in commercializing a SaaS platform from pilot to globally available platform. Experienced in building and managing the team responsible for HR strategy, rewards, policies and procedures and shared services, as well as HR technology, communication and knowledge. Prioritizes the Employee Digital Experience and ensures employee platforms are designed with the end user in mind. Strongly believes in consistent and dependable HR business partnership and leveraging those relationships to further HR transformation opportunities. Well positioned to advise and support teams as a business partner after years of management experience across corporate functions (technology, operations, product management, business development, HR and finance). Experienced in change management and internal communications after supporting ~5 major transformations in HR and Technology.
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OwnerCsh ConsultantsPhoenix, Az, Us -
Principal ConsultantCsh Consultants Llc Jul 2019 - PresentIndependent advisory and project management services, focused on corporate strategy and transformation, HR technology and operations.
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Vice President, Total Rewards, People Operations, People Technology, Insights And AnalyticsCoursera Jan 2022 - Feb 2023Mountain View, Ca, UsLead People Operations, People Technology and Analytics and Total Rewards (Compensation, Benefits, Wellness and Recognition) globally. -
Vp, Hr Strategy, TransformationAristocrat Jul 2021 - Jan 2022North Ryde, Nsw, Au -
Vp Hr Transformation And OperationsGodaddy Oct 2018 - Jul 2019Tempe, Az, UsRecruited to direct U.S. HR Operations, Global HR Technology and Payroll for twenty countries and lead HR Transformation. Managed a diverse team of ~35 HR professionals.HR Ops - Tier 1 and 2 support for all CoEs using ServiceNow, supporting ~5K FTE. The team also managed onboarding processes, immigration, bi-annual performance management cycles, Benefits support, Leaves management, Disability/ADA, Employment Relations operations, document management, HR knowledge for employees and managers, including the HR intranet and knowledge repository (ServiceNow). HR Technology - Responsibility for Workday globally. Modules: HCM, Talent Management, Recruiting, Compensation, Benefits, Time and Absence, Audit and Analytics. Payroll was also migrated to Workday.Responsibility for the development of the HR transformation strategy. This was a true partnership across the CoEs, IT, legal, finance and communications. -
Vice President, Transformation Office/Chief Of Staff President Of Technology And OperationsMastercard Jun 2017 - Sep 2018Purchase, Ny, UsAmbassador and advocate for the transformation, from strategy, to change management and communications. Formed and led the transformation office as a member of the O&T Senior Leadership team. Responsible for operationalizing the strategy by creating a program consisting of the major change initiatives. These were wide ranging, including automation, security, reducing incidents/operational excellence, Employee Digital Experience and Customer 360. Focused on operational excellence, ensuring the transformation strategy is on track and critical milestones are met, opportunities are being realized and the change is self-funded. Influence and prioritize organization wide change management and communications, as well as creating an engagement strategy for managers. Helps to influence the brand of O&T and the vision of the transformation. High profile role with a broad remit. -
Director Commercialization, Mastercard Labs & Mastercard Payment GatewayMastercard Apr 2014 - Jun 2017Purchase, Ny, UsA truly international role, I led the commercialization of Simplify from pilot to a globally available platform. Simplify is available via bank partners in North America, Europe, Middle East, Latin America and Asia-Pacific.Simplify Commerce by Mastercard (‘Simplify’) is a cloud based platform developed to help small businesses accept card and digital payments. Simplify is white labelled for banks who distribute the service to their customers. It was launched as an incubated product from Mastercard Labs and operated like a start-up within Mastercard. Once commercialized, the product was sold as one of the Mastercard Payment Gateway’s products. -
Director, Finance Business Partner, Mastercard Operations And TechnologyMastercard Jun 2012 - Mar 2014Purchase, Ny, UsFinance business partner for the core technology organization ($XXXM expenditure). Also provided finance support for acquisitions. Key team member in a two year project to introduce Technology Business Management (TBM) and implement the Apptio platform. Founded a group for all finance functions at the St. Louis location, to encourage knowledge sharing and career advancement, uniting 250+ professionals. Gained the sponsorship of the CFO. This resource group is still active today. -
People Strategy Consultant, Sponsored FellowCrh Plc (China) Dec 2010 - Dec 2011Dublin, Ireland, IeSelected as one of twenty young Irish leaders in the inaugural year of a public-private partnered business fellowship, ‘The Farmleigh Fellowship’. Selected by CRH, one of the world's largest producers of building materials to work in China and complete a tailored Master’s degree in Singapore. Consulted for the leadership team on organization strategy for Asia-Pacific, a new region for the company.- Led a review of the cultural integration of an acquired cement plant in Harbin, China (~$250M).- Led a project to research and design a proposed structure for the Asia-Pacific organization. -
Senior ConsultantDeloitte Consulting Sep 2007 - Jan 2011Worldwide, OoJoined Deloitte in 2007 as a Business Analyst, having completed my primary degree. Promoted to Consultant in September 2009 and to Senior Consultant in August 2010. Studied with Chartered Accountants Ireland throughout the three years, achieving a first time pass on each exam.While with Deloitte, I worked on a wide range of multi-faceted HR and Finance projects for listed global clients.Core projects include:1) EMEA Project lead, roll out of Global HR Shared Services Center model for global technology corporation2) Finance Shared Services feasibility study for a National Public Sector client3) Operating Model and strategy development for an Irish domestic bank
Ciara Hickey Fca Skills
Ciara Hickey Fca Education Details
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University College CorkMbs Asian Business -
Nanyang Technological University SingaporeBusiness -
Chartered Accountants IrelandAca Chartered Accountant -
University College CorkFinance And Economics -
University Of OttawaTelfer School Of Management; International Business
Frequently Asked Questions about Ciara Hickey Fca
What company does Ciara Hickey Fca work for?
Ciara Hickey Fca works for Csh Consultants
What is Ciara Hickey Fca's role at the current company?
Ciara Hickey Fca's current role is Owner.
What is Ciara Hickey Fca's email address?
Ciara Hickey Fca's email address is ci****@****ail.com
What schools did Ciara Hickey Fca attend?
Ciara Hickey Fca attended University College Cork, Nanyang Technological University Singapore, Chartered Accountants Ireland, University College Cork, University Of Ottawa.
What skills is Ciara Hickey Fca known for?
Ciara Hickey Fca has skills like Flexible, Variance Analysis, Consulting, Europe, Charities, Market, Ibm, Ebay, Ease, Outline, Shared Services, Expenses.
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