Ciara Terry Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

- Facilitate full cycle recruitment, on/offboarding, and orientation processes for 20 positions monthly, covering 3 shifts at 2 facilities; write job descriptions, post jobs, source & screen candidates, schedule interviews, issue employment offers, verify employment, conduct facility tours, new hire orientations, and 30-60-90-day check-ins.- Support managers and employees with inquiries and requests regarding HR policies and procedures, benefits, and compensation.- Create, update, and implement HR policies to address issues such as dress code, food & beverage, and attendance.- Administer weekly payroll; audit and approve time & attendance for accuracy. Manage compensation & benefitsupdates; provide monthly reporting on leaves of absence, such as STD, LTD, FMLA, etc.- Manage temporary employment staffing; conduct interviews, approve time, process temp to FTE conversions, prepareinvoices.- Implemented new hire orientation evaluation, achieving 100% survey completion; resulted in 80% new hire retention.

- Prepped HR department to transition from paper to digital personnel and digital files. - Provided diversity, equity & inclusion recommendations, including diverse candidate strategies, for integration into the hiring process.- Drafted work-from-home policy and employee request form.- Researched and presented information on meaning and requirement for facility bathroom signage.- Audited HR files, including I-9's, driver, forklift, and food safety files. - Revised employment application, shortening to include critical information only.

- Managed HR operations for the merchandise team. Implemented talent strategies, training, payroll, and scheduling & workplace analysis. Supervised 110 store employees.- Reviewed and revised schedules to optimize resources. - Closes payroll and completes other payroll functions including ad-hoc system reporting.- Created and monitored open job requisitions; screened and routed qualified applicants to appropriate hiring manager. - Conducted “Talent Tryout” interview processes and new hire orientations.

- Facilitated new hire onboarding and orientation; completed I-9 verification, compiled/reviewed new hire documents.- Audited candidate information, verified background investigation and drug-test results, and oversaw fingerprinting and licensing processes. - Liaised with new hires, recruiters, recruiting/hiring managers, and executives to ensure a smooth onboarding experience; fielded questions and provided status updates.

- Delivered HR service programs for plant management and supply chain function, managing recruiting, onboarding, offers/compensation, community relations, and succession planning.- Fielded employee queries regarding medical, dental, vision, 401(k), STD, and LTD benefits. - Articulated HR policies, procedures, laws, and standards to new and existing employees.- Managed employee performance by ensuring adequate staffing levels, routinely evaluating staff performance and attendance, handling terminations and unemployment claims, and conducting stay and exit interviews. - Analyzed performance data for compliance with Six-Sigma lean manufacturing protocols for planning and resource utilization. - Formulated strategies to improve health & wellness benefits, retirement benefits, family leave (FLMA), and long- and short- term disability coverages; resulted in double-digit employee satisfaction improvement and significant cost savings for the organization. - Implemented employee events committee to reward employees, increase morale, and reduce turnover. - Integrated occurrences into time and attendance system and trained others, saving team 2.5 hours weekly.

- Recruited and interviewed senior administrative professionals and office support staff per client needs, utilizing internal and external hiring tools. Prepared and implemented marketing strategies for business development and lead generation. Delivered outsourced full-cycle recruitment support including screening via applicant tracking system, interviewing, pre-employment drug testing, conducting background checks, and document verification. - Provided administrative support; managed multi-line phone systems, online scheduling for executives, staff meetings, trainings, orientations, and performance evaluations. - Prepared benefit correspondence and provided new hires with overview of benefit materials; assisted with open enrollment selections. - Corrected staff behavior via counseling, verbal/written warnings, and disciplinary action.- Maintained accurate documentation for worker's compensation reports, unemployment forms, training, and certifications, I9 authorizations, and worksite evaluations. - Partnered with local industries to coordinate job fairs and recruiting events; brainstormed new initiatives to generate revenue beyond the staffing concept. -Managed a database of prospective clients by using promotional emails, cold calls, visits, and mailers.-Managed over 30 requisitions in Taleo, increasing interview to hire ratio by 5%.-Implemented attendance policy allowing employees the opportunity to receive monthly bonuses for perfect attendance.-Hired 40 applicants within first four weeks of employment through online recruiting and by implementing referral programs, community outreach initiatives, and hosting weekly job fairs.

-Directed all operational aspects of the branch location that including distribution, customer service, human resources, administration, and sales in accordance with the company's objectives.- Streamlined personal loan application process an increased number of home loans by 10%.- Monitored all transactions, made final decisions on approval or denial of loans, provided customer deficiencies and education on the loan process. - Responsible for the submission and filing of bankruptcy documents, discovered improvement areas, and proposed corrective actions that meet challenges.

- Managed various HR operations, including employee relations, performance management, organizational development, health services, and talent acquisition. - Collaborated with Executive leadership team to establish and implement comprehensive workforce strategies in support of organizational business objectives. Improved workforce planning, organization effectiveness, talent management, employee productivity and engagement. - Identified talent gaps (individually and organizationally) that hindered superior results; coached supervisors to develop gap closure plans and implemented training sessions. - Administered benefits including new/open enrollment, changes, terminations. Liaised between clients and vendors. - Facilitated on/offboarding and orientation; coordinated new employee induction, new hire and benefits orientations, processed all offer letters, new hire paper- work, background checks, and exit interviews. - Investigated and resolved complex, Title VII employee relations issues, mitigating risks and protecting company from litigation.

Mba, No Concentration

Bachelor'S Degree, No Concentration