Ciara Van De Velde, Shrm-Cp Email & Phone Number

• Composed professional resumes and cover letters for clients across diverse industries and job functions.
• Coached clients on professional development, job search strategies, and behavioral interviews.

• (Acquired KPMG Spark 11/2022)
• Led instructional design, implementation, and evaluation of global training programs for Decimal & KPMG Spark, integrating blended learning solutions to address diverse learning preferences of 60+ employees.
• Designed and managed e-learning modules for KPMG’s proprietary accounting software using LMS technology.
• Collaborated with department heads on continuous improvement projects, spearheading the implementation of customized onboarding and… Show more **(Acquired KPMG Spark 11/2022)
• Collaborated with department heads on continuous improvement projects, spearheading the implementation of customized onboarding and development plans for employees.
• Developed product demonstrations, crafted business proposals, and created Salesforce reporting dashboards to enhance sales initiatives and drive client acquisition. Show less

Detroit, Michigan, United States

• Championed operational improvements through needs assessments, implementing strategies that standardized onboarding procedures, reduced department spending by 15%, and increased client retention by 35%.
• Employed client satisfaction and engagement surveys, implemented customer service trainings, and created an internal resource center via HubSpot, enhancing service delivery and professional development.
• Executed talent acquisition initiatives, conducting qualitative and quantitative… Show more
• Executed talent acquisition initiatives, conducting qualitative and quantitative research pertaining to workforce trends and talent pool analysis.
• Produced monthly business updates and key metrics for KPMG’s executive leadership team, analyzing P&L statements, client retention data, and Salesforce reports to provide actionable improvement recommendations. Show less

• Led full-cycle recruitment processes, placing top-tier candidates across diverse industries and job functions.
• Crafted tailored professional resumes and provided career counseling to 110+ B2B and B2C clients, advising on career planning, job search strategies, and behavioral interview techniques while delivering exceptional.
• Applied organizational development strategies to revamp and standardize the Career Services department – leading product research, service development… Show more
• Applied organizational development strategies to revamp and standardize the Career Services department – leading product research, service development, and employee training activities.
• Conducted training workshops for educational institutions, professional organizations, and businesses nationwide. Show less

• Sourced talent via LinkedIn Recruiter, vetted candidates through behavioral-based questions, and coordinated interviews with hiring managers to ensure a seamless hiring process.

Greater Chicago Area

• Provided HR generalist support for 250+ team members throughout the employee lifecycle, conducting onboarding procedures, employee relations, benefit administration, and terminations.
• Advised leadership on performance management and progressive disciplinary processes, conducted thorough investigations, and resolved complex employee relations issues.
• Designed and implemented a standardized process to streamline contract-to-hire conversions, increasing monthly conversion capacity from… Show more
• Designed and implemented a standardized process to streamline contract-to-hire conversions, increasing monthly conversion capacity from 3 to 30 employees – a 900% improvement in onboarding efficiency.
• Drove full-cycle recruitment efforts in alignment with organizational goals and strategies. Show less

Bachelor’S Degree, Psychology

Master Of Arts (M.A.), Industrial And Organizational Psychology