Ciarra Quarles Email & Phone Number

Orlando, Fl, Us

Florida, United States

Industry: Financial Services "Addition Financial" Credit Union Bank as Relationship Advisor at the Bank Contact Center/ HeadquartersUsing dual monitor computer setup to navigate systems and or procedures to help members access or navigate Online Banking- Or make various requested Bank transactionsThru ACH or assist with their Debit card transactions and few (basic) credit Card inquiries that is accessable in my departments system before reaching out to Card services for more detailed or complicated Credit Card issues or inquiries• Provide Financial services and guidance on handling members Bank accounts and/ or adding or removing shares to account• and more Financial services related matters with general banking needs for members

Florida Area

Non-Pay/ Non-Profit Volunteering- Mentor / Teacher / Disaster Relief Committee (Volunteer)- Disaster and Humanitarian Relief work throughDRC (Disaster Relief Committee)- LDC (Local Design Committee)-Regularly spending time helping people within the community to learn about the Bible, how it applies to them today; as well as, the importance and benefits of God’s Kingdom- Conduct free one on one home and/or phone Bible Studies

Florida, United States

- Cashier/ Customer transactions- input Data into computer systems - Scan customer items- Assist in cleanness of store- Assist Customers with questions and/or products locations- Fill balloon orders with helium- "Go-backs" (put items not purchased or was misplaced back to right places)- Assist in store recovery - Assist in stocking "First In First out"

Ocoee, Fl

- Call center: taking calls, sending follow up emails or calls. - Be able to multi-task and be detail-oriented, as well as effective conflict-management and decision-making skills.- Go beyond the standard for each and every customer on the regular- Data entry and toggle between various systems per call on dual computer monitors-Warm transfer if necessary to appropriate department- De-escalate calls helping less flow to escalations department - Retail/ Sales - Research in behalf of customer - Adapt to frequent changes in how Bed Bath and Beyond online operates in helping grow and improve our systems and noticeably better experience for customer- Assist customer with various inquiries over the phone through the Online Bed Bath & Beyond store at the contact center- Deal with credit/debit card transactions on the regular- Apply or assign coupons- Issue out Refunds, Replacements, and/or Appeasements- Handle Bed Bath and Beyond physical store/ store associates inquiries in behalf of the store or assisting them with their in store customer inquiries/ trouble shooting- Help customers be more familiar with navigating Bed Bath and Beyond website; as well as, Return policies (For BuyBuyBAby too)- Input customers orders for regular or registry items- Navigate 10 to 11 different systems at any given time to help customer and input data for every call in note taking call record system which helps the team if need reference to customers cases.

Orlando, Florida Area

Work assignments included:-Company: EGIS (French based company)Position assigned to: Data Entry AssistantDepartment: Accounting- Company: GES (Global Experience Specialist)Position assigned to: Exhibitor Services Representative-Company: Valencia College (Lake Nona Campus) Position assigned to: Greeter/ Floor Assistant Department: Bookstore- Company: Atria Position assigned to: Security Monitor (for Hurricane Dorian evacuations protocol/ procedures for assisting elderly clients)

Florida, United States

Retail- Torrid, Sales Floor and greeter/Front also helped in back/ changing room if/when necessary (Fashion/Retail store in Florida Mall) 2018Various Food service- McDonald's, FH and helped BH, (Gilchrist Enterprises Inc Franchise) 2015-2016- Main Front Cashier and served food - Taco Bell, FH and helped BH, 2018- Drive thru and served food. Front Cashier & prepped food - OCPS (Orange County Public Schools) FNS-Food & Nutrition services 2018Cafeteria cook, prep food and Line server- McDonald's, FH and helped BH (Oerther Foods Franchise) 2018 served food-Main Drive thru Cashier- Panda Express, FH and helped BH (Chinese-American Restaurant) 2019- Front line server and main Cashier

Orlando, Florida, United States

• Operate the cash register, and properly handle any methods of payment if given•Clean and sanitize work areas, equipment, utensils, dishes, or silverware• Store food in designated containers and storage areas to prevent spoilage ( Following FIFO - "First in First Out")• Prepare a variety of foods, according to Orange County Public School's nutrition guidelines and recipes/ instructions, following approved procedures•Place food over and/or in food warmers for immediate service and/ or "hold" till serve Cold food store them in refrigerated storage cabinets and or serve on cold areas at serving station•Weigh and measure ingredients according to specifications• Receive and store food supplies, equipment, and utensils in refrigerators and other storage areas • Remove trash and clean kitchen garbage containers•Ensure compliance of company standards and procedures in providing customer servicesMaintain knowledge of company products, services and promotions• Have and maintain friendly yet professional demeanor with children, fellow co-workers, and/or Teachers and Admin Staff serve food too• Prepare for different school events ahead of time and timely manner

For member of Congregation Mother - Look/watch after attentively for different durations of times- Take notes on any changes in behavior leave notes or discuss with daughter and/or the scheduled nurse for that day.- Took care of Senior citizen in their home- Gave prescribed medication in a timely manner - Served and helped feed them- Helped with general needs (e.g: help change) and did light clean up of home.- Planned and participated in exercise activities. - Provided encouraging conversation and company.Assist with elderly at variant times from my congregation; as well as, Care give for my own Mother. Also, I assisted in caregiving for my Grandma.2022-2023 as well

Orlando, Florida, United States

City Of Orlando Recreation Worker, Mayor William Beardall Senior Center • Front desk receptionist •Assisted the facility supervisor and co-workers in promoting center programs.•Maintained records and prepared various assignments plus reports.•Managed tasks successfully and independently.•Arranged and organized a range of special events.•Skilled in scheduling and registering programs, events, and classes.•Established and maintained effective working relationships with co-workers and citizens of all ages as well as diverse cultural backgrounds.•Responsible for the general maintenance of the common areas•Assisted with the stocking and organizing of the food and supplies

Elementary Education

Education record