Ciarán Carragher Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, Ireland

Dublin

Dublin, Leinster, Ireland

Dublin, Leinster, Ireland

County Dublin, Ireland

Junior management position within the Defence Forces. Reporting to the platoon Sergeant on a regular basis to confirm that training goals are being met. Supervising and conducting the training of Private soldiers and NCO's across various weapons, battlefield tactics, footdrills, and classroom lessons. Leading those under my command through tactical exercises from the beginning to the end. The handling and issuing of weapons and ammunition.

Dundalk, Louth, Ireland.

County Dublin, Ireland

Dublin, Ireland

Within AWS I work with a multitude of cloud services and technologies. My role as an Operations Associate sees me handling a variety of workloads such as:- Triaging tier 1 and tier 2 customer cases as they arrive in the queue.- Creating training material for graduates and interns.- Developing automation in Microsoft Powershell and AWS Cloudformation.- Creating run-books for various testing a development scenarios, also to support my own automation.- Perform in the role of site on-call which has me manage team resources and operational tasking during live events impacting customers and/or services.- Work alongside the development team to provide Microsoft Windows assistance/guidance.- Conduct interviews on potential new hires to the AWS Technical Support team.My work sees me frequently in contact with the following technologies/services:- Microsoft Windows- EC2- IAM (Debugging and Policy Generation)- VPC (Networking - NAT, VLSM, Firewall rules, ACLS)- CloudWatch (Infrastructure monitoring)- Directory Service- CloudFormation- OpsWorks- WorkDocs- WorkSpaces

As a Graduate Systems Administrator I carried out a wide variety of tasks within the company. Some of my main taskings were as follows:- Support Desk (Tier 1 - 3) to both on-site and remote customers.- Server-side administration (Microsoft Windows).- Microsoft Office 365 Administration (Maintaining a hybrid environment).- Network administration (Routers, switches, cabling, WLAN).- Exchange Administration.- NAS administration.- Backup and DR administration.Some of my achievements while I was in the role of Graduate Systems Administrator were as follows:- During my time as a Graduate Systems Administrator I completed a CCNA and Office 365 course.- I provisioned and set up the environment for the voice controlled picking system to be used in the warehouse.- I established a Knowledge Base within the company to assist members of the IT Dept. in quickly resolving known issues, some of which were made available to customers via the intranet in an effort to drive down resolution times for customers.- I created a client OS image repository to allow for the swift deployment of department specific images.- Conducted the uplift from both Windows XP to Windows 7 and Windows Server 2003 to Windows Server 2012 R2.

Bsc In Computing, Networking & Support, Merit

As part of my course I covered a broad scope of networking protocols, technologies, best practices, and fundamentals. The course also.

Bsc Computer Science

Education record