Ciarán Reardon Email and Phone Number

Embrace Marketing is a Cheshire-based branding, website development and digital marketing agency.We generate powerful brands and engaging communications for international groups, B2B and not-for-profit organisations. Our clients work with us because they want to stand out from competitors and grow their brands. We unlock what truly makes your brand different and tell the world all about it. As Embrace’s Digital Director, I lead on website and digital strategies and development… Show more Embrace Marketing is a Cheshire-based branding, website development and digital marketing agency.We generate powerful brands and engaging communications for international groups, B2B and not-for-profit organisations. Our clients work with us because they want to stand out from competitors and grow their brands. We unlock what truly makes your brand different and tell the world all about it. As Embrace’s Digital Director, I lead on website and digital strategies and development. My strengths are taking a meticulous approach, having technical abilities and an application of successful UX, Search, SEO and paid strategies. I love crunching the numbers and analysing and interpreting to maximise ROI! I also make sure our team is always up to speed on the latest website and digital tech and innovations. Visit https://embracemarketing.co.uk/ for more information. Show less

As Senior Account Manager I was responsible for leading marketing programmes around customer advocacy for some of the largest global technology and telecommunication companies.My role covered every aspect of managing a customer advocacy program including:- Pipeline recruitment- Content creation- Strategic consultancy - Programme managementStrong project management skills were needed to manage multiple clients and projects simultaneously. Some of the types of… Show more As Senior Account Manager I was responsible for leading marketing programmes around customer advocacy for some of the largest global technology and telecommunication companies.My role covered every aspect of managing a customer advocacy program including:- Pipeline recruitment- Content creation- Strategic consultancy - Programme managementStrong project management skills were needed to manage multiple clients and projects simultaneously. Some of the types of projects I managed included the generation of case studies, video, infographics, animations and eStories, through to sales and marketing reference support, customer advocacy programme consultancy, incentive and reward programmes. Show less

A part of the Think Money Group, Think Banking is a financial service company that specialises in Managed Bank accounts.Money Manager (promoted from Banking Agent in 09/09)• Managing 1,450 client bank accounts by rectifying problems that have occurred and being aware and resolving potential problems that could arise.• Corresponding with clients through receiving incoming calls from clients directly and other departments and making outbound calls.• Understanding and using… Show more A part of the Think Money Group, Think Banking is a financial service company that specialises in Managed Bank accounts.Money Manager (promoted from Banking Agent in 09/09)• Managing 1,450 client bank accounts by rectifying problems that have occurred and being aware and resolving potential problems that could arise.• Corresponding with clients through receiving incoming calls from clients directly and other departments and making outbound calls.• Understanding and using a range of customer service skills appropriate to all clients from those looking for general account help to those wishing to make a complaint or close their account.• Making clients aware of their own responsibility to budget and aiding them in doing so.• Discussing options for clients who are struggling with their debts.• Recording everything that has been completed on a call on the file, so all previous conversations and changes to accounts is logged accurately.• Looking out for report clients who have shown to be suspicious or fraudulent.• Compliance with all banking procedures set by Management and financial institutes.• Regular meetings with colleagues and superiors on how to update systems and customer experiences and then implementing these changes.Banking Agent • Working in a busy team as the first point of contact for clients through incoming calls.• Identifying and solving all client problems and queries whilst reaching key performance indicators.• Completing a clients request as well as making sure that their bank account is left in a positive position in every call.• Competent use of company specific software. Show less

Manchester based consultancy specialising in permanent engineering recruitment nationwide. • Planning and organising a hierarchy of actions.• Communicating verbally and in-writing with clients and candidates of all levels of authority.• Extracting key points from candidate and client liaison and acting upon them accordingly. Negotiating fees and terms and conditions through business to business calls and emails.• Working as part of a team and applying self-initiative to… Show more Manchester based consultancy specialising in permanent engineering recruitment nationwide. • Planning and organising a hierarchy of actions.• Communicating verbally and in-writing with clients and candidates of all levels of authority.• Extracting key points from candidate and client liaison and acting upon them accordingly. Negotiating fees and terms and conditions through business to business calls and emails.• Working as part of a team and applying self-initiative to achieve business targets.• Proactively reviewing recruitment trends and current economic climates to maximise efficiency.• Statistical analysis reviewing levels of productivity and required actions to ensure future efficiencies.• Promptly acquiring skills and knowledge of engineering and the recruitment process.• Microsoft Word, Microsoft Excel and Microsoft Outlook. Show less