Win lubricants and oil deals and grow the company revenue. Drive growth strategy of the assigned key account portfolio

Finds new business opportunities, manages business accounts and helps grow the revenue of the Company. Represents the Engen 1-CARD brand and closes electronic card sales deals.• Shortlist the leads, make outbound calls to prospects and prepare commercial visit.• Prepare 1-Card product demonstration and provide expert information to the prospect throughout the sales funnel.• Respond to Request for Proposal, close the deal and develop the business opportunities into accounts• Conduct market Research through integrated marketing channels and make client mapping• Ensure the good credit status of the accounts throughout the business cycle• Respond to client inquiries• Attend major commercial events such as the DRC Mining, the Fintech Week

Customer satisfaction • Ensure customer satisfaction during the sales process, • Ensure that all orders received per day are taken properly (quality & quantity, price, location, Kit/Boom and payment terms) and transmitted to MSD for delivery process • Run survey Customer Satisfaction Indices (CSI),Meet SLA • Ensure that orders are taking in accordance with procedure, • Provide a good accommodation to the customer, • Close the customer call demand, • Record all customer claim, treat or transfer them to the maintenance and ensure that they are closed,Meet policies • Implement lubricants pricing and market mapping, • Raise orders in respect of credit policy and Accpac recommendations, • Reconcile all cash customer account on monthly basis, • Accurate recording of contractual paperwork.

Managed a client portfolio, provided financial education to Small Business Units and helped them managed their loans and increased the business with IFOD• Managed 80 key business accounts and grew the microfinance portfolio to USD 250 000• Helped customers to increase their credit limits by 20% and raise their business loans by 50%• Achieved an average 40% annual profit from each account.• Reached lowest customer credit overdues before 30 days at 4% for several accounting periods• Achieved an average 70% of recapitalisation of the accounts and helped customer to level up business with IFOD.