Cibi Manoj Email & Phone Number

Tiruppur, Tn, In

Coimbatore, Tamil Nadu, India

Admin Portal Migration● Led a full-stack migration from PHP to React.js● Implemented a serverless architecture using Node.js, Knex.js, and PostgreSQL to create REST APIs● Integrated Customer.io for streamlined marketing automation, customer segmentation, and communication workflows● Integrated SendGrid using both API and SMTP for reliable and scalable email delivery solutionsB2B Projects● Google Translate Integration: Implemented Google Translate for multilingual support, enhancing the accessibility and user experience for clients across different regions● SSO (Single Sign-On): Integrated SSO solutions to provide seamless and secure access for users, simplifying the login process and improving security● Custom LMS (Learning Management System): Developed custom LMS solutions tailored to the specific needs of B2B clients, ensuring a personalized and effective learning experience● White Labeling: Delivered white-labeled solutions, allowing clients to brand the platform as their own, providing a cohesive and professional appearance that aligns with their brand identityRetail Project● Bookmark Videos, Practice Test – Implemented a feature to bookmark the videos and Practise test available in the course so the user bookmark while watching the video or go through the contents of the course, Bookmarked items are shown in the Dashboard page of the user and he can un-bookmark the items as he want , so the users not need to search important videos/ practice test of the course once bookmarked it will be listed in Dashboard page.● Developed a new Campaign Module that empowers the Digital Marketing team to independently launch time-bound, targeted deals. This module offers complete flexibility to select products and apply specific discounts, streamlining the campaign launch process and reducing reliance on development support.

Tiruppur Taluka, Tamil Nadu, India

● Booking and Scheduling: Responsible for processing courier booking requests, managing pickup and delivery schedules, and ensuring all packages are accurately recorded and dispatched on time.● Customer Service: Acts as the main point of contact for customers, handling inquiries, addressing issues, and providing real-time tracking information to ensure a smooth and satisfactory experience.● Documentation and Compliance: Ensures that all bookings are properly documented, including package details, addresses, and payment information, while adhering to regulatory and company standards.● Coordination with Operations: Works closely with logistics and delivery teams to monitor parcel movements, resolve delays or issues, and keep customers updated on delivery status.

Mysore, Karnataka, India

I have completed operation executive Training in Infosys

Bachelor'S Degree, Computer Science

Full Stack Development, Computer Science