Cibia Ferdinand Email & Phone Number

Chennai, Tamil Nadu, India

GrowValley.co "Turning Ideas into Scalable Ventures" A Hybrid Venture StudioAt GrowValley.co, we are passionate about fostering innovation and driving growth.💡 What We Do:We work hand-in-hand with founders, businesses, and governments to turn their ideas into scalable ventures.🌟 Our Mission:To empower entrepreneurs and organizations to realize their full potential and make a meaningful impact in the world.🤝 Why Choose Us:With our unique blend of expertise, resources, and support, we are committed to fueling your success every step of the way.Join us on the journey of growth and transformation at GrowValley.co!MY ROLE: As an Excellence Manager at GrowValley.co, I am passionate about transforming business and operational ideas into continuous improvements. My expertise lies in overseeing quality, ensuring excellence, and leading projects from inception to execution. I guide projects through every phase, ensuring seamless delivery and impactful outcomes. With a focus on innovation and continuous improvement, I work closely with my mentors—the Founder & CEO and the Chief of Studio—to bring out the best in all deliverables at GrowValley.

London, England, United Kingdom

I was responsible for the end-to-end client and candidate journey, ensuring candidates get the most out of the recruitment experience.I worked across all industries and sectors.Quality Assurance in RecruitmentImplemented quality checks throughout the recruitment process, focusing on candidate experience, alignment with client needs, and compliance with recruitment standards.Ensured consistency and transparency in recruitment practices, maintaining high standards of service quality and accuracy in candidate assessments.

London, England, United Kingdom

• Manage a team of Talent Engagement professionals• Plan & implement recruitment strategies• Monitor campaign progress• Tracking success of recruitment campaigns• Reporting & Stakeholder Management• Training team members

• Heading complete Quality Control Function• Created Quality Processes and Audit forms using the COPC model• Quality Reporting and Management • Handling a QC team to work towards Quality Control Management for the Organization• Handling team’s: Recruitment, Attendance Management, Employee Engagement, Induction, On-boarding, KPI and Training & Development

• Automated the entire process of Quality Related Presentation to be used globally for Induction Programs.• Helped with inputs on QA reports through online portal which helps to increase QA productivity• Supported projects on Quality Metrics by analyzing data and driving performance accordingly• Identified and recognised with “Best Team Handling Skills” in the year 2013• Identified and recognised as “Star of the Year” in the year 2012• Identified and recognised as “Best Supporting Team” in the year 2012• Handling a team of QA’s associated with the Projects• Conducting monthly reviews with Operation Managers to review performance on Quality Metrics and draw action plan on areas for improvement• Monitor performance and identify areas for improvement• Meeting the client defined requirements on quality front• Conduct quality sessions for new QA’s• Identify and take corrective action on defects cutting across the project• Managing & monitoring the performance of teams, maintaining Shift Statistics to ensure efficiency in process operations and meeting of individual & group targets.

Bachelor Of Business Administration - Bba

Education record