Cicero Evangelista Neto Email & Phone Number

São Paulo, Sp, Br

São Paulo, Brazil

Cultivate key strategic partnerships to enhance Evernow's presence in the CyberTech sector. Drive revenue growth by executing comprehensive alliance strategies, significantly boosting business revenue. Foster effective communication and collaboration between internal teams and external partners for seamless product and service integration, enhancing operational efficiency. Lead initiatives to enter new markets, expanding Evernow's client base and market share. Skillfully negotiate and finalize… Show more Cultivate key strategic partnerships to enhance Evernow's presence in the CyberTech sector. Drive revenue growth by executing comprehensive alliance strategies, significantly boosting business revenue. Foster effective communication and collaboration between internal teams and external partners for seamless product and service integration, enhancing operational efficiency. Lead initiatives to enter new markets, expanding Evernow's client base and market share. Skillfully negotiate and finalize beneficial agreements, ensuring favorable terms while maintaining positive partner relationships. Develop and manage comprehensive alliance programs, maximizing partner engagement and satisfaction. Represent Evernow at industry events, positioning the company as a thought leader in CyberTech and enhancing brand visibility. Leverage data analytics and market trends to inform alliance strategies, keeping Evernow at the forefront of industry developments. Show less

São Paulo, Brazil

Identify and evaluate alliance opportunities aligned with strategic goals. Collaborate with cross-functional teams to define strategies and performance indicators. Maintain an industry contact network to explore partnerships. Initiate and lead discussions with potential partners, delivering 800k reais in benefits and securing 100k for 2024. Coordinate meetings and negotiations with partners. Map vendor partner programs. Manage an ecosystem of 40 partners, including program details and benefits.… Show more Identify and evaluate alliance opportunities aligned with strategic goals. Collaborate with cross-functional teams to define strategies and performance indicators. Maintain an industry contact network to explore partnerships. Initiate and lead discussions with potential partners, delivering 800k reais in benefits and securing 100k for 2024. Coordinate meetings and negotiations with partners. Map vendor partner programs. Manage an ecosystem of 40 partners, including program details and benefits. Establish and maintain strong relationships with alliance partners. Monitor alliance performance and provide regular reports. Resolve partnership conflicts. Stay updated on industry trends to identify new opportunities. Collaborate with marketing and sales to develop joint strategies. Assist in developing marketing and communication plans for partnerships. Show less

São Paulo, Brasil

Analyze and monitor goals, quotas, discounts, and margins. Develop partners through strategic sales analysis and ongoing training. Discuss and record sales activities with account managers. Engage in strategic planning with account managers. Conduct research and sales prospecting. Generate and track leads. Participate in strategic meetings with managers, directors, and the sales team. Support the sales team to meet targets and manage a portfolio of 20+ accounts. Assist in achieving the sales… Show more Analyze and monitor goals, quotas, discounts, and margins. Develop partners through strategic sales analysis and ongoing training. Discuss and record sales activities with account managers. Engage in strategic planning with account managers. Conduct research and sales prospecting. Generate and track leads. Participate in strategic meetings with managers, directors, and the sales team. Support the sales team to meet targets and manage a portfolio of 20+ accounts. Assist in achieving the sales reps quota of $24 million per year. Collaborate with finance, marketing, technical, and product teams to solve daily issues. Organize data to generate deep customer insights, enhancing sales operations productivity. Manage order resolutions, including backorder management and order follow-up with resellers. Research and resolve order processing issues, liaising between sales/resellers and internal teams. Respond promptly to email inquiries/orders from sales representatives. Provide high-level customer service to support front-line sales representatives. Show less

São Paulo, Brasil

Serve as the primary contact for global customers and partners, addressing and resolving issues related to Symantec products and services. Support the sales and renewals team by inputting leads into Salesforce and generating reports from the install base. Enhance case creation and management processes to improve customer service efficiency. Conduct root cause analysis for ongoing customer retention. Lead projects for problem categorization and tracking in the Americas team. Oversee the Voice of… Show more Serve as the primary contact for global customers and partners, addressing and resolving issues related to Symantec products and services. Support the sales and renewals team by inputting leads into Salesforce and generating reports from the install base. Enhance case creation and management processes to improve customer service efficiency. Conduct root cause analysis for ongoing customer retention. Lead projects for problem categorization and tracking in the Americas team. Oversee the Voice of Customer Project in the Americas team (2017) and globally (2018). Provide simultaneous translation services for clients. Show less

São Paulo, Brasil

São Paulo E Região, Brasil

Provide Level 2 technical support, specializing in solving complex problems. Serve as an interface between the engineering team and the end customer. Support Beats by Dr. Dre™ products. Handle requests where clients require supervisor-level clarification and complaint resolution.

São Paulo E Região, Brasil

Provide Level 1 technical support for iOS users, ensuring timely deliveries and meeting key performance indicators (KPIs). Utilize tools and support resources to deliver tailored solutions to customer demands.