Organizational leader with over two decades of experience developing and implementing growth and sustainability strategies within the healthcare and education space. With a holistic approach based on relevant business acumen in telecommunications, finance, healthcare, and education, Cicero brings an educator's approach when supporting organizational stakeholders along the full organizational hierarchy, from leadership to early careerist. Cicero has served as an executive, frontline patient advocate, and educator, and has specialized experience in partnerships and growth strategy.Recognized for excellence in leadership. Maintains an active membership in the American College of Healthcare Executives (ACHE)Leadership experience has extended to education with similar success sourcing, engaging and closing partnerships with school districts, designing and implementing growth strategies for student matriculation success.
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Insurance Agency OwnerHorace Mann InsuranceUnited States -
Provider Relations & Community Resource ManagerCare Solace Oct 2024 - PresentCardiff-By-The-Sea, California, UsManage the service and operational components of the Community Resource Department Lead cross-departmental processes and projects to ensure all internal departments needs are met as itrelates to community resource. -
Insurance Agency OwnerHorace Mann Insurance May 2019 - PresentFranklin, Massachusetts, UsDeveloped marketing campaign and growth strategy to increase agency book of business year over year to over 2 million dollars in premiums. YOY increase of 23%Developed internal training manual, sales strategies including scripts to develop sales team.Set up internal human resources including, employee handbook, retirement, HSA accounts and disciplinary protocol. Expanded business to cover Connecticut and California. Implemented strategic marketing plan developing partnerships within school administration and health care organizations, using multi-teared marketing and brand expansion, resulting in continuous agency growth.Manage and grow a robust sales pipeline utilizing digital marketing, cold calling, and networking. Advised employers on employee retention, financial literacy, and employee safety through the lens of insurance and retirement. Educated key administrators and staff regarding their retirement planning optionsCross-functional training and interactions with regular contact between underwriting, claims and billingIncreased brand visibility through participation in trade shows, daily outbound calls and speaking engagements. Developed and maintained long-term relationships with key school officials, union officials, healthcare executives, and community organizations. Contracted as subject matter expert regarding financial literacy for high school students, college students and adults. -
Director Of Business Development ConsultantTomorrow'S Talent, Llc Aug 2023 - Nov 2024Manages the business development processes for an organization dedicated to connecting young adults to workforce opportunities.• Develop relationships with organizations to establish customized work-based learning pathways for students ages 16-24.• Engage with C-Suite executives to create new opportunities for students seeking internship to employment opportunities.• Develop an outreach campaign to drive the procurement of partner organizations.• Utilize multiple marketing platforms and avenues to enhance brand awareness.• Develop cross-functional systems to simplify the partner fulfillment process. -
Founder/Presenter/Trainer/StrategistThe Cicero Consulting May 2019 - Apr 2024• Provide financial literacy seminars to school district staff and high school students. • Provide sales and marketing training to small to mid-size business owners looking to automate and streamline their sales processes. Guide clients through purchase, renovation and optimization of single and multi-family properties for long-term hold. Help clients understand P&L and revenue models. • Work with commercial property owners to optimize their telecommunications and marketing to generate ancillary profit models. • Provide sales and marketing training to small to mid-size business owners looking to automate and streamline their sales processes. • Work with business owners on developing, implementing, and tracking their sales and marketing strategies.• Guides leadership regardless of title or role to optimize team performance, by engaging in short intense learning and capstone projects.• Nationwide SBA partner for SCORE.org supporting the growth of the nation's small business communities.
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Director Of Clinical OutreachCharlie Health Nov 2022 - Jun 2023Bozeman, Montana, UsCharlie Health is a behavioral health agency that provides intensive outpatient treatment in a virtual environment ages 11-33. Responsibilities included:• Increase brand recognition and engagement between Charlie Health and multiple healthcare systems. • Created, developed, and managed relationships with providers and physicians in priority markets. Sources: Emergency Dept, Discharge Planning, Social Workers, Local Department of Education, Affiliate Behavioral health organizations• Developed clinical relationships with individual providers and health systems to generate patient referrals.• Engaged directly with potential patients to transition into program.• Led meetings with families and providers to discover needs, address barriers to treatment, and establish foundations for community partnerships.• Led educational outreach, marketing presentations, and networking events.• Supported managers across the southern California market developing sales campaigns.o Led southern California team in admissions Q1 over Q2.o Selected for company internal leadership program.o Demonstrated over a quarter million dollars monthly revenue increase. -
Vp Of SalesUpstream Telco Nov 2015 - Apr 2019San Bernardino, Ca, UsArea Vice President, Sales Dec 2017 - Dec 2018 Responsible for setting and executing sales strategy for the Western United States SMB team. Leading a growing sales organization of 50+ Account Executives and 7 RVPsFY24 - 55% YoY GrowthFY23 - 35% YoY Growth Senior Manager, Sales - Healthcare Dec 2016 - Dec 2017 Manage a team of quota carrying Account Executives within the healtcare business unit. Responsible for developing top sales talent, deal strategy and recruiting/hiring within the local Southern California market.FY22 240% AttainmentPeak Performers FY16Focused on healthcare, education and finance sectors. Lobbied government officials regarding telehealth public policy issues through HIMSS socal. Developed relationships with key influencers: CEO’s, CTO’s and CIO’s Conducted sales presentations utilizing online platforms to provide nationwide support.Utilized CRM and online management platforms to generate leads and build brand awareness. Analyzed sales and marketing trends to effectively identify business opportunities. Designed, proposed, demonstrated and sold complex solution voice, data, TV and network services.Sold Cloud, Data Migration, Unified Messaging, Managed Services, LAN, WAN, SaaS, Fiber, Twisted Pair and Television to Health Systems and outpatient facilities (Tenet, Davita, Prime Healthcare) -
Director Outreach And Educational Partnerships (Multiple Roles)The Princeton Review Mar 2008 - Mar 2015New York, Ny, Us• Oversaw Sales and retention of Educational partnerships at the district level as well as retail sales within targeted areas including districts, independent high schools, college and post graduate programs.Institutions and Districts targeted and successful sold included but were not limited to: University of Riverside, Claremont Graduate School, LaSalle, Norco Unified, Santa Barbara Unified, Covina Unified, Bonita Unified, The Buckley School, Crespi Carmelite high school, Glendora Unified. • Responsible for hiring, training and managing a team of on-campus reps and marketing ambassadors as well as recruited teachers.• Managed the largest territory in the SoCal region of 97 high schools and 6 colleges. Hired and evaluated part time field reps. • Brought to market new tutor.com software application • Oversaw new sales San Gabriel Valley - Inland Empire. 2014 sales by 121% to quota retail sales• Created and implemented government and community activities in Los Angeles, Ventura, Santa Barbara and Inland Empire.• Sold early edge program grades 4-8 to CSUSB early development program.Territory Manager High School (Promoted) • Oversaw sales West LA/Valley – Santa Barbara2014 sales 118% to quota institutional partnership revenue in greater Los Angeles, Valley, Santa Barbara territory.• Public Speaker 100- 500 ppl per event.Worked with community based organizations to expand reach of TPR. Coordinated and lead assessment and prep courses GRE, ACT, SAT, MCAT and GMAT.• Developed and managed marketing and recruitment both in strategy and budget. • Tracked enrollment, travel costs and attendance at courses and community engagements.• Developed strategies and tactics to respond to market changes and competition. • Worked directly with families and students regarding assessment and direction in relation to testing. Additional positions heldPrivate TutorTeacherMarketing -
Senior Sales ConsultantCbeyond - Now A Birch Company Oct 2009 - May 2011Atlanta, Ga, UsServed the communications needs of small businesses throughout Los Angeles county areaServices included local and long-distance voice, broadband Internet, data backup, file-sharing, virtual private networking, cloud servers, mobile services including BlackBerry® and Android® devices, broadband laptop access, voicemail, email, web hosting, and fax-to-email.Provided input for sales strategies for region.Participated in the assignment of territories and accounts to sales representatives.Collaborated in planning sales strategy and training sales team in implementing plans.Sourced and developed sales leads through multiple channels. Provided expertise and consultation to assist with difficult customer problems and participated in negotiations with key customers supporting large account sales -
Ny Regional Sales ManagerRcn May 2002 - Jun 2007Princeton, Nj, UsManaged a team of 11-15 residential sales reps in an MDU market who each had a portfolio of 15-20 accounts. Mixed use buildings included in portfolio. Developed relationships with account heads to facilitate growth and maintain accounts. Lead generation through property management affiliations and networking. Trained reps through sales process. Coordinated and executed sales strategy through completion of grass roots events with Cable Television providers and local community advocates.Developed sales strategy and plan of action that generated 20% worth of new business for 11-member outside sales team. Took sales team, from 72% of plan to 112%, hitting sales goal for 3 consecutive quarters.Responsible for generating additional residential sales opportunities, and leads for Direct Sales Reps. Increased sales penetration by 5% per month as well as maintain current client base.Generated over a 2.3 million dollars in revenue.Reduced churn by 2% through newly created marketing strategies and customer support. (Churn rate averages 5%) RCN Telecommunications-12/2002 – 11/2004 Residential Sales ManagerIncreased production of 6-member team from 60% of quota to 105% of quota within 9 months. Persuaded Luxury Rentals, Management Companies, Co-Op Boards and Condominium Boards to help generate sales opportunities, by advocating RCN as a service provider to their tenants. RCN Telecommunications-7/2002 – 12/2003 Residential Account Executive Number 2 sales representative out of 24 in the New York Market during 2003. Duties include targeting residential and commercial customers for local and long-distance telephone, cable TV and high-speed Internet services. Responsible for submitting daily and weekly reports using Excel, Microsoft Word, and Lotus Notes.Project future sales trends and results. Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments.
Cicero S. Education Details
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University Of Redlands School Of Business & SocietyExecutive Mba -
Lehigh UniversityBa English -
The Lawrenceville School -
Lehigh University
Frequently Asked Questions about Cicero S.
What company does Cicero S. work for?
Cicero S. works for Horace Mann Insurance
What is Cicero S.'s role at the current company?
Cicero S.'s current role is Insurance Agency Owner.
What schools did Cicero S. attend?
Cicero S. attended University Of Redlands School Of Business & Society, Lehigh University, The Lawrenceville School, Lehigh University.
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