Cielo Genes Email and Phone Number

As a Quality Control Officer at Comfresh, I oversee the implementation of quality standards for major retailers. My focus is on ensuring product integrity, resolving issues in real time, and driving operational improvements across the supply chain. Key responsibilities include:• Leading daily retention sample inspections, minimizing non-conformances, and ensuring strict adherence to retailer specifications.• Conducting site inspections, and quickly identifying and addressing quality concerns to optimize production efficiency.• Delivering training on quality management practices, fostering a high-performance culture focused on continuous improvement.• Conducting GMP and workplace evaluations, implementing corrective actions to mitigate risks and maintaining high safety and quality standards.

Responsible for coordinating the storage and distribution of goods to ensure timely and accurate delivery, maintaining optimal stock levels to meet customer demand while minimising waste, and providing quality customer service support. Through my strong organisational skills, attention to detail, and collaboration with various teams, I improved quality standards, reduced costs, and increased customer satisfaction.

I developed and maintained documents, reports, and trades compliant with the quality management system, registered, organised, and distributed all documentation for timely completion of accreditation, and led the implementation, maintenance, and improvement of the quality management system. I also conducted evaluations, identified areas for improvement, and optimised process flows to increase efficiency and effectiveness. Achieved a 50% reduction in delays by creating a real-time monitoring database for project evaluations.

Responsible for ensuring the seamless production, delivery, and supply of high-quality concrete poles for electrical and telecommunications use. I oversaw various administrative tasks, coordinated production and dispatches, reviewed customer orders, and managed daily planning and scheduling of deliveries. In addition, by monitoring stock levels and optimising inventory, I helped streamline operations and significantly improved efficiency and customer satisfaction. My contributions were critical to Postes Camel's success in supplying urban and rural electrification projects regionally and nationwide.

I assisted in implementing, maintaining, and continuously improving the QMS, conducting daily finished product assessments to ensure compliance, and contributing to renewing the company's quality certificate under ISO 9001 2008. I also designed work procedures for producing, loading, and transporting poles, improving safety and efficiency.