Cielo Fernández Ridano

Cielo Fernández Ridano Email and Phone Number

Global Coordinator @ Majorel
Barcelona, CT, ES
Cielo Fernández Ridano's Location
Barcelona, Catalonia, Spain, Spain
Cielo Fernández Ridano's Contact Details

Cielo Fernández Ridano personal email

About Cielo Fernández Ridano

With a strong background in communication and experience in leadership, my professional interests are focused on ensuring a constant development and growth of the relations between corporations and their stakeholders; facilitating the creation of unique experiences that would benefit the external and internal image of the enterprise.

Cielo Fernández Ridano's Current Company Details
Majorel

Majorel

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Global Coordinator
Barcelona, CT, ES
Cielo Fernández Ridano Work Experience Details
  • Majorel
    Global Coordinator
    Majorel
    Barcelona, Ct, Es
    View
  • Majorel
    Global Wellbeing & Resiliency Account Coordinator
    Majorel May 2023 - Present
    Barcelona, Cataluña, España
    Governance of the W&R program for global account from contact center industry in 15 sites - 12 countries. Design, communication and supervision of the deployment of standardized services and protocols in collaboration with local HR & Ops departments. Reporting and data analysis of the program’s global results alongside verification of contractual compliance.
    View
  • Majorel
    Wellbeing & Resiliency Site Lead
    Majorel Feb 2022 - May 2023
    Barcelona, Cataluña, España
    Management of the W&R program for content and advertisement moderation account in Multilingual site. Operations, administration, communication, engagement, quality and performance supervision of the services provided to employees. Reporting of the program’s metrics to client. Design and implementation of new initiatives, protocols and procedures alongside external and internal stakeholders.
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  • Majorel
    Team Manager
    Majorel Feb 2021 - Feb 2022
    Barcelona, Cataluña / Catalunya, España
    Management of a diverse team of 40 content and advertisement moderators in contact center industry. Reporting team’s results to higher management and client. Creation, communication and execution of Individual Development Plans, training, counseling, motivation and talent retention, team bonding, technical and quality support.
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  • Majorel
    Advertisement Moderator
    Majorel May 2020 - Feb 2021
    Barcelona, Cataluña, España
    Senior agent and mentor within a team of advertisement moderators in BPO industry.
    View
  • Casa Rural Parada Real
    Small Business Owner
    Casa Rural Parada Real Sep 2017 - Dec 2019
    Extremadura, España
    Management of boutique hotel, including restaurant and bar. Creation and design of image and identity of the business, administration, bookings and accounting. Team management, internal communication and payroll. Client service, quality check and client satisfaction supervision. Vendor and stock management.
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  • Lbl Hostel
    Venue Manager
    Lbl Hostel Dec 2016 - Jul 2017
    Tamarindo, Guanacaste, Costa Rica
    Staff supervision, till management, bookings, reception, administrative tasks, customer experience manager and event planner for leading business in touristic location.
  • Crowne Plaza® Hotels & Resorts
    Hostess
    Crowne Plaza® Hotels & Resorts Mar 2016 - Aug 2016
    Auckland, Nueva Zelanda
    Reception and customer service.
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  • Michels Restaurant
    Venue Manager
    Michels Restaurant Mar 2015 - Nov 2015
    Townsville, Queensland, Australia
    Staff supervision, quality check, administrative tasks, customer experience management.
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  • Consejo Federal De Inversiones
    Técnica En Comunicaciones
    Consejo Federal De Inversiones Apr 2012 - Dec 2014
    Buenos Aires, Argentina
    Internal and external communication. Trainer and analyst on the communication ofgovernmental establishments. Creation of seminars about new technologies applied to thedevelopment, rapport and welfare of the local communities.
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  • Sherbamate Productora
    Asistente De Produccion
    Sherbamate Productora Apr 2008 - Dec 2012
    Auxiliar administrativa, comunicación, ventas, difusión, pagos y cobros
    View

Cielo Fernández Ridano Skills

Redes Sociales Microsoft Office Imagen 2.0

Cielo Fernández Ridano Education Details

Frequently Asked Questions about Cielo Fernández Ridano

What company does Cielo Fernández Ridano work for?

Cielo Fernández Ridano works for Majorel

What is Cielo Fernández Ridano's role at the current company?

Cielo Fernández Ridano's current role is Global Coordinator.

What is Cielo Fernández Ridano's email address?

Cielo Fernández Ridano's email address is ci****@****ail.com

What schools did Cielo Fernández Ridano attend?

Cielo Fernández Ridano attended Universidad Del Salvador.

What skills is Cielo Fernández Ridano known for?

Cielo Fernández Ridano has skills like Redes Sociales, Microsoft Office, Imagen 2.0.

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