• Restrained animals for examination and treatment within the hospital • Assisted in the examination and treatment of animals in the veterinary hospital• Provided customer support to clients, answering questions, and addressing concerns• Processed new patients and updated client records with key information using standardized registration systems and databases

• Assisted coworkers and staff members with special tasks on a daily basis• Answered multi-line phone system, routed calls, delivered messages to staff and greeted visitors• Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail• Executed record filing system to improve document organization and management