Ciera Parks, Mhrd, Shrm-Cp Email and Phone Number
People & Culture Executive | HR Strategist | DEI Trainer | Cannabis HR Leader | Speaker at
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CWC HR Training & Solutions
Ciera Parks, Mhrd, Shrm-Cp's Location
Washington DC-Baltimore Area, United States, United States
Ciera Parks, Mhrd, Shrm-Cp's Contact Details
Ciera Parks, Mhrd, Shrm-Cp work email
- Valid
Ciera Parks, Mhrd, Shrm-Cp personal email
n/a
About Ciera Parks, Mhrd, Shrm-Cp
People and processes are my HR passion! Metrics based, operationally-focused HR Leader.I'm an outgoing and energetic human resources leader, with a demonstrated career of delivering results through strategic human resources initiatives and partnership with operational leaders. I have a professional track record of building trust, advising leaders and engaging in meaningful interactions with employees and the management team.Core Competencies• HR Strategic Planning• Employee development/Coaching• Workforce Planning• Training & Development • Employee Relations & Performance Management• Employment Law & Regulatory Compliance • Inclusion & Diversity • Data Analysis & Reporting • Employee Engagement• Strong Collaborator & Team PlayerSoftware• ADP Resource• ADP EZLabor Manager • ADP Workforce Now • PeopleSoft• Kronos• Salesforce• Microsoft SuiteSpeaker & Training Topics• Diversity & Inclusion• Human Resources Best Practices• Gender Sensitivity• Leadership Development• Leadership Training Plans• Policy Implementation• Change Management• Covid-19 Contingency Plans• Policy Writing and Implementation• Customized TrainingOpen to discussing HR Leader, Consultant or Project based Roles. Learn more about my DEI work here: https://linktr.ee/ConsultwithcieraSpecialties: Recruiting, Interviewing, Diversity and Inclusion Consulting, Team Training and Coaching, Strategic Planning, Employee Appreciation Initiatives, Intercultural Communication, Public Speaking, International Experience in Asia, Central America, Pacific Islands and Europe, HR Transactions, Corporate HR Administration, Non-Profit HR, Technology HR, Manufacturing HR, Production Planning, HR Compliance, Compensation, Change Management, HR Project Management, Cannabis Consultant, HR supporting Commercial Strategy
Ciera Parks, Mhrd, Shrm-Cp's Current Company Details
Cwc Hr Training & Solutions
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People & Culture Executive | HR Strategist | DEI Trainer | Cannabis HR Leader | Speaker
Ciera Parks, Mhrd, Shrm-Cp Work Experience Details
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Chief Executive OfficerCwc Hr Training & Solutions Jan 2024 - Present
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Vice President, People Operations & CultureVangst Jun 2021 - PresentDenver, Co, Us -
Vp Of Programs & Professional DevelopmentNaaahr Greater Baltimore Nov 2019 - May 2021The National Association of African Americans in Human Resources-Baltimore Chapter is a non-profit organization (501c3) whose goal is to bring together Human Resources practitioners to share information, resources, and opportunities on both a professional and personal level. More specifically, the NAAAHR – Greater Baltimore Chapter encourages members to participate in programs designed for their professional growth and development. http://naaahrbalt.org/*We are an inclusive environment. Everyone is welcome! Follow us on LinkedIn for our upcoming events and professional development trainings. -
Human Resources Business PartnerAmazon Apr 2017 - Oct 2019Seattle, Wa, UsResponsible for the HR functions for up to 1300 employees, including progressive discipline and investigations, employee relations escalations, talent management, training and development sessions, employee engagement programming.• Partners with operations team, loss prevention and managers to review and guide the corrective action process• Increased company’s college tuition program utilization by 135% since 2017; Onsite trainer for hourly employees• Leads investigations of reported incidents and mitigates risk by utilizing CCTV, conducting interviews and collecting statements and employing Crisis Prevention Intervention(CPI) techniques, while documenting process in electronic case management system• Selected as the North East Region AR RoboHR Peer Choice Award for 2018 -
Human Resources GeneralistSocial Solutions Apr 2016 - Jan 2017Austin, Tx, UsSupported the organization in creating a thriving company culture that fostered employee development, financial growth and sound operational efficiency. • Developed and implemented engagement strategies and events in collaboration with internal marketing team to ensure initiatives were in line with the strategic priorities• Created the New Hire Check-in program for the organization with regular touch points (e.g. 30, 60, 90 days) to ensure employees' continued success and onboarding efficiency • Coached and counseled managers regarding employee relations issues and concerns• Processed employee pay and leave entitlements(FMLA, Short term disability, Long term disability) and served as the point of contact for all payroll inquiries, including time clock management & paid time off tracking • Responsible for all employee benefit programs, vendor coordination, administration and reporting, including healthcare, FSA/HSA, COBRA, 401(k), life insurance and voluntary coverages• Coordinated the onboarding process for new hires, to include sending electronic packets, collecting required paperwork, handling compliance documentation (I-9s), and benefits enrollment -
Human Resources GeneralistCenter For Urban Families May 2015 - Apr 2016Baltimore, Md, UsResponsible for coordinating full cycle recruiting process, including: advertising and online postings/applicant sourcing, phone screening, reference checks, scheduling interviews and candidate selection process. Conducted new hire onboarding including collecting required paperwork, handling compliance documentation (I-9) and orientation scheduling. • Provided customer service and follow-up related to employment process policies, procedures, and required documentation• Coordinated pre-employment criminal history checks and drug testing• Processed benefit enrollments, terminations, changes, beneficiaries and handles any benefit related inquiries• Facilitated benefit education by setting up meetings designed to educate employees on company benefit plans and other related incentive programs• Supported HR initiatives including employee wellness program and training and development• Maintained strict confidentiality of all personnel records & updates files through full employment cycle• Responsible for processing invoices for payment -
Seasonal Human Resources SpecialistKohl'S Distribution Center Aug 2015 - Feb 2016Served as first point of contact for all associates to assist with HR related inquiries, transactions, programs and policies. Conducted new hire onboarding and orientation. Provided support for HR functions including payroll, scheduling, recruiting and training. Responsible for record maintenance and data management in HRIS.• Focused on providing human resources support on hourly workforce, in large, complex employee units• Onboarded and processed 2500 new employees for peak season hiring • Experienced working in a high volume customer service-oriented environment driven by deadlines• Partnered with employees and management to communicate various HR initiatives, projects, policies, laws and regulations
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Assistant ManagerEnterprise Rent-A-Car Jan 2013 - Aug 2014St. Louis, Mo, UsManaged office staff, business budgets and operations to increase earning potential for multiple business locations. Conducted performance evaluations, new hire interviews and administered disciplinary actions. Drove business initiatives for sales and marketing unit by disseminating goals to staff and conducting sales training for region. Ensured safety and training compliance.•Consistently earned high quality customer service award for above corporate average ratings•Implemented new hire onboarding process and established checkpoints for transfers, performance and behavior management •Engaged employees using staff reward programs to recognize accomplishment of goals and improved sales levels•Served as a diversity board representative, to increase employee engagement and build a common company culture that prioritizes development initiatives•Created staffing schedule for full-time, part-time and temporary employees and tracked non-exempt employee schedules’ and time in Kronos• Created sales and marketing strategies for branches to acquire new business partners and establish referral business sources• Reviewed and analyzed reports, financial statements and billings to provide appropriate recommendations • Hosted sales training session to increase profit for regional area• Managed largest city location in State of Hawaii, producing a profit each month -
Account ManagerMax Mehra Collections, Llc Sep 2011 - Aug 2012• Conducted sales presentation of fashion collection to customers• Reduced costs by producing electronic sales system• Maintained inventory, textile purchasing and webpage • Contacted current and prospective accounts to showcase new products, solicit orders, resolve problems and provide ongoing support• Analyzed logistics to quote prices, develop credit terms, warranties, and shipment dates• Monitored market conditions, product innovations, and competitors' products and prices• Performed administrative duties, such as preparing reports, keeping sales records, and maintained accounts payable, invoicing using QuickBooks system
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Group Chaperone-Summer PositionCentro Panamericano De Idiomas May 2011 - Jul 2011• Managed the execution of cultural activities, Spanish classes and accommodations with exchange families• Motivated students to be committed to the Costa Rican trip • Responded quickly to arrange meals, travel and trip logistics for groups up to 30 people• Developed relationship to effectively lead tours and translate (Spanish-English) for student groups and host families• Maintained blog and public relations outlets to increase awareness and attract new students
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Human Resources Office AssistantRollins College Aug 2007 - May 2011Winter Park, Fl, UsResponded promptly to solve issues for current and potential employees. Partnered with new employees and hiring manager to obtain the necessary documentation and assisted with employee orientation. Initiated set-up and maintained personnel records, including Visa documentation, I-9 documents and payroll information.•Reorganized job descriptions to create a consistent formatting for all departments, increasing hiring and recruitment efficiency at the college•Experienced in applying personnel rules, procedures, and operations sufficient to perform a full range of HR support activities•Provided secretarial support through data entry, maintaining office correspondences, equipment and supplies•Skilled in using a variety of office automation software (NolijWeb, Banner) and products to perform a wide range of office administrative duties, including database management•Answered and forwarded phone calls to applicable departments; Collected, opened, time stamped and distributed office mail•Converted 1000+ employee files to electronic filing systems, which included recording information, updating paperwork and maintaining the personnel file room and its records•Completed forms in accordance with federal employment regulation requirements -
Diversity AdvocateRollins College Aug 2007 - May 2011Winter Park, Fl, Us• Implemented a cultural competency component for student organizations• Conducted diversity training to organically build the diversity initiatives into the campus experience• Managed diverse programming on campus of 2000 students, including event set up, budgets, vendor contracts, venues, media coverage and post-event assessments• Implemented a cultural competency component for student organizations, sororities/fraternities and conducted diversity training sessions• Worked with Admissions Office to recruit diverse students and to develop a pipeline for diverse students from feeder high schools• Developed and led training sessions for student leaders to produce culturally diverse and engaging events, with a higher participation rate• Received Presidential Award for Diversity and Inclusion recognizing efforts in promoting policies for inclusiveness, advocating underrepresented populations, improving diversity representation and intercultural engagements efforts on campus• Served as Community Relations Chair (August 2010-May 2011), initiating community involvement activities and enhancing relationships with alumni
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International Business Development InternMetro Orlando Edc Jan 2011 - Apr 2011Orlando, Fl, UsAssisted department in stimulating foreign direct investment within the metro Orlando area and growing local businesses through international expansion efforts.• Conducted market research on international markets to provide an analysis of findings, via investor consulting proposals• Assessed political risk factors in foreign markets to determine suitability of travel and business opportunities• Collaborated with department directors to formulate, direct and coordinate marketing activities and policies to promote Orlando as an area for foreign investment and development• Used strategic planning to ensure the sale and profitability of venture by analyzing business developments and monitoring market trends• Coordinated promotional activities, by working with developers, business owners and international officials, to stimulate investment opportunities -
Student Intern-Summer PositionSsa Jun 2010 - Aug 2010Baltimore, Md, Us• Translated English-Spanish interviews for office patrons• Supported office patrons to complete claim applications to assess disability eligibility status• Arranged appointments using VIP computer program• Communicated with up to 35 applicants per day to determine the appropriate documents for each individual case• Followed federal government protocol to deliver quality service to disability applicants -
Staff Writer-Summer PositionWkmg-Tv May 2009 - Aug 2009Orlando, Florida, UsResearched and wrote stories for news channel to increase online content and internet presence. Wrote stories on a wide range of topics to capture all audiences.
Ciera Parks, Mhrd, Shrm-Cp Skills
Public Speaking
Event Planning
Leadership
Spanish
Microsoft Office
Marketing
Human Resources
Recruiting
Teamwork
Leadership Development
Customer Service
Employee Engagement
Onboarding
Market Research
Sales
Powerpoint
Benefits Administration
New Hire Orientations
Administration
Marketing Strategy
Nonprofits
Hiring
Strategic Planning
Microsoft Word
Microsoft Excel
Human Resources Information Systems
Management
Training
Interviews
Intercultural Communication
Employee Relations
Employee Orientations
International Exposure
Diversity Training
Human Resources
Employee Benefits
Payroll
Strategy
Communication
Team Building
Talent Management
Social Media
Research
Ciera Parks, Mhrd, Shrm-Cp Education Details
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Towson UniversityIndustrial And Organizational Psychology -
University Of South Florida Muma College Of BusinessEquity And Inclusion In The Workplace Certificate
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Rollins CollegeInternational Business Major And Spanish Language Minor
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Shanghai Jiao Tong UniversityEconomy And Culture
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Universidad De Oviedo
Frequently Asked Questions about Ciera Parks, Mhrd, Shrm-Cp
What company does Ciera Parks, Mhrd, Shrm-Cp work for?
Ciera Parks, Mhrd, Shrm-Cp works for Cwc Hr Training & Solutions
What is Ciera Parks, Mhrd, Shrm-Cp's role at the current company?
Ciera Parks, Mhrd, Shrm-Cp's current role is People & Culture Executive | HR Strategist | DEI Trainer | Cannabis HR Leader | Speaker.
What is Ciera Parks, Mhrd, Shrm-Cp's email address?
Ciera Parks, Mhrd, Shrm-Cp's email address is ci****@****zon.com
What schools did Ciera Parks, Mhrd, Shrm-Cp attend?
Ciera Parks, Mhrd, Shrm-Cp attended Towson University, University Of South Florida Muma College Of Business, Rollins College, Shanghai Jiao Tong University, Universidad De Oviedo.
What skills is Ciera Parks, Mhrd, Shrm-Cp known for?
Ciera Parks, Mhrd, Shrm-Cp has skills like Public Speaking, Event Planning, Leadership, Spanish, Microsoft Office, Marketing, Human Resources, Recruiting, Teamwork, Leadership Development, Customer Service, Employee Engagement.
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