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Ciera Ward Email & Phone Number

Customer Success Specialist | Expert in Resolving Issues and Building Relationships

Location: Grand Rapids, Michigan, United States 2 work roles 1 school

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✓ Verified May 2026 3 data sources Profile completeness 71%

Role

Customer Success Specialist | Expert in Resolving Issues and Building Relationships

Location

Grand Rapids, Michigan, United States

Who is Ciera Ward? Overview

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Quick answer

Ciera Ward is listed as Customer Success Specialist | Expert in Resolving Issues and Building Relationships based in Grand Rapids, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Ciera Ward.

Ciera Ward previously worked as Mobile Event Expert at T-Mobile and Mobile Expert at T-Mobile. Ciera Ward holds Associate'S Degree from Wayne County Community College District.

Profile bio

About Ciera Ward

A dedicated customer success specialist with a history of delivering exceptional client experiences with a passion for providing optimal customer service. In my experience, I have been able to cultivate a professional environment that develops brand loyalty and affinity and leverage active listening to find opportunities to engage customers in new services, and products that suit their needs.Currently am navigating an exciting career transition into the world of Data Analytics. Motivated by a passion for data analytics, I'm honing my skills of learning the foundations through various courses powered by Coursera. My extensive background in customer service has equipped me with a robust foundation understanding and meeting the monthly; quarterly sales by using tools like Power BI. As I transition into a Data Analyst, I'm eager to apply my adaptability, resilience, and commitment to excellence to drive success within my new career. I am actively seeking opportunities to contribute my skills and embrace new challenges within the world of Data Analyst. With a focus on continuous learning and a determine to excel in this transformative phase, I am excited about the possibilities that awaits me!

2 roles

Ciera Ward work experience

A career timeline built from the work history available for this profile.

Mobile Event Expert

T-Mobile

Grand Rapids, Michigan, United States

Promoted within 5 years for demonstrating optimal service and product knowledge, in addition to exceptional customer service
Brand ambassador with a passion for providing T-Mobile Signature Store experience on wheels and connectivity tools for retail mobile customers
Create a professional environment that develops brand loyalty and brand affinity
Provide additional operational assistance for in-store procedures, i.e. opening and closing procedures, cash count, and securing all… Show more
Provide additional operational assistance for in-store procedures, i.e. opening and closing procedures, cash count, and securing all devices. Show less

Feb 2021 - Jul 2023

Mobile Expert

T-Mobile

Detroit, Michigan, United States

Provided hands-on demos of product and services, stay up to date with the latest technology and solutions for expanding customer service
Created opportunities to evaluate and address customer needs and resolve issues
Leveraged active listening to find opportunities to engage in new services and or products that will better suit customer needs

Dec 2016 - Feb 2021

1 education record

Ciera Ward education

Wayne County Community College District

Associate'S Degree

FAQ

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What is Ciera Ward's role at their current company?

Ciera Ward is listed as Customer Success Specialist | Expert in Resolving Issues and Building Relationships.

Where is Ciera Ward based?

Ciera Ward is based in Grand Rapids, Michigan, United States.

What companies has Ciera Ward worked for?

Ciera Ward has worked for T-Mobile.

How can I contact Ciera Ward?

You can use AeroLeads to view verified contact signals for Ciera Ward, including work email, phone, and LinkedIn data when available.

What schools did Ciera Ward attend?

Ciera Ward holds Associate'S Degree from Wayne County Community College District.

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