Cierra Carter Email & Phone Number

• Performs client on-boarding and continued communication
• Develops processes and systems to ensure client satisfaction with email campaigns
• Responds to customers and clients to configure solutions to their internal pain points
• Serves as the client’s main point of contact and relay direction to account leadership
• Keeps up to date with industry trends, news, and public information to devise campaigns
• Maintains financial accounts by processing client adjustments, which improved retention

~ Led client projects and assigned duties and responsibilities to project personnel~ Submitted project status reports and provided analytical insights on productivity ~Utilized project management software to organize and streamline communication ~ Coordinated deliverables for the budget approval process and communication status~ Set agendas for.

~ Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.~Hosted daily status calls and weekly ad hoc meetings with clients promoting client satisfaction by 98%~Managed existing client renewals, keeping accounts, information and documents in conformance with compliance.

Bachelor'S Degree

Education record