Cierra Craig Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Michigan, United States

Coordinates the activities of AYA's multiple youth-facing initiatives to help youth thrive and support the mission of the organization. Develops new initiatives, supervise community partners, and ensure that each program meets the organization’s goals. Works closely with their team members to ensure that all initiative requirements, deadlines, and schedules are on track.Tasked with utilizing the organization's youth relationship management system to monitor each initiative’s quality, efficiency, and effectiveness.Apart of a cross-departmental team that is responsible for creating and maintaining an environment that is welcoming, safe, and affirming to youth members (ages 14-24) who are experiencing unsafe/unstable housing or are literally homeless. Guide and support staff who come alongside young people to support them in moving from crisis to connection by engaging and building authentic relationships.

Grand Rapids, Michigan, United States

The NextGen Board is a group of young rising community leaders who are dedicated to advancing the mission of Wedgwood Christian Services by increasing awareness of the organization within their circles of influence, making a positive impact in the lives of Wedgwood clients, supporting agency events, and providing feedback on strategic planning for NextGen initiatives.Members of the NextGen Board will have the opportunity to volunteer their time, talents, and professional expertise and resources; network socially and professionally with their peers; receive notable visibility in the community; and gain leadership skills.

Grand Rapids, Michigan, United States

Youth Advocate Advocates for youth experiencing insecurities in housing. Completes initial intake and assessment of new members. Supports youth navigating vital document recovery, health, wellness, employment, and housing. Uses trauma-informed mentorship approaches that promote environments of healing, recovery, and trust. Intervenes in possible safety compromises by facilitating crucial conversations, and encouraging self-regulation to reduce escalating behaviors. Identifies and forms partnerships with local organizations to expand resources and programming for youth. Enters data into Apricot (social solutions software) to track basic youth membership information, engagements, and documents

Kent County, Michigan, United States

Provide initial and extended interviews and assessments with participants to identify needs, interests, and abilities of youth ages 16-24. Assistance includes resume writing, interview skills, and career exploration. Assist participants in developing Individual Services Strategies and employment plans that fit participants' aptitudes, educational levels, physical abilities, and career goals. Provide information to participants about the types of Michigan Works programs and services for which he or she may be eligible and assist with the selection of programs based on individual interest, aptitude, and eligibility. Assess and refer participants to appropriate workshops or paid training to upgrade existing skills. Provide crisis intervention counseling and referrals addressing barriers to job search and employment such as childcare, transportation, housing, clothing, medical care, substance abuse counseling and domestic violence. Maintain knowledge of resources available, provide information and refer participants to agencies or community services for assistance. Monitor and record participants' progress to ensure that training and employment goals and objectives are met.Prepare and maintain records and case files, including documentation such as participants' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence. Attend career coach meetings, review new policies and procedures, and brainstorm with peers to help job seekers connect with employers' needs.

Jenison, Mi

Streamlined front office day-to-day operations by anticipating administrative needs and maintained office inventory. Managed mailroom process: sorted and delivered mail to appropriate departments, packaged and shipped packages from UPS and FedEx. Managed content and design of company website. Prepared reports, graphics, presentations and other visual material. Proofread documents upon request. Organized all staff meetings: ordered catering, prepared agendas and minutes. Coordinated and planned working luncheons, meetings and special events upon request.Provided administrative support to key personnel: process monthly expenses, reimbursement, mileage reports and assisted in making travel arrangements. Screened meeting scheduling requests for executive personnel. Handled confidential information.

Byron Center , Mi

Provided each guest the ultimate Kate Spade experience by recommending merchandise matching their personality and style. Operated computerized sales tracking systems and updated sales transactions. Supported the achievement of individual and store sales goals. Assisted in physical inventory counts and floor sets. Monitored loss prevention through leakage and theft. Maintained a strong product knowledge across all categories. Maintained cleanliness and organization of the store and its changing rooms.

Greater Grand Rapids, Michigan Area

Provided administrative support for Benzie and Cadillac Michigan. Managed and monitored GenPull: recorded process, printed documents required for weekly site check, and communicated all pertinent details to stakeholders. Prepared and processed weekly Voice Shots for site checks and crew work. Mapped and submitted Miss Digs for jobs found in designated coverage areas. Updated daily customer on-time delivery report and communicated misses to appropriate parties. Produced crew resourcing outlook from weekly T4 meeting and disseminate report to all stakeholders.

Greater Grand Rapids, Michigan Area

Managed and maintained data integrity of the GiftWorks donor database. Ran reports to fulfill mailing list requests and data reports. Managed company website and external communications (social media, blogs, newsletters etc…) Reconciled gifts regularly with Accounting Department and provided expertise on IRS tax language and procedures. Assisted Development Director with grant writing and reporting. Managed writing of fundraising appeal letters and mailing process. Organized and planned all aspects of Spellebration, Wine & Words and all Book Club Events: Managed event expense budgets, served as a member of event planning committees and provided day-of coordination. Provided management and monitoring for all third-party events, such as resource fairs, coordinated staffing and event necessities.• Recruited and supervised all Development Department interns

Greater Grand Rapids, Michigan Area

Responsible for daily care, counsel, and supervision to female adolescents between ages 12-17.Provided case management by documenting and reporting behavioral issues and challenges to appropriate parties. Facilitated group meetings centered around teaching, budgeting, personal grooming, and general life skills. Assisted in overseeing treatment programs of individual residents while managing overall operations of the residential unit. Provided transport for off-ground activities, appointments and home visits. Planned a balanced diet for home occupants: prepared daily meals and snacks.

Greater Grand Rapids, Michigan Area

Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries. Ensured effective and efficient day-to-day operation of the organization. Developed efficient protocols for data entry and information retrieval. Provided key administrative support for all departmental directors. Scheduled support services for all departmental Directors. Managed front office: tracked inventory, maintained cleanliness and organization of desk and visitor lobby.

Greater Grand Rapids, Michigan Area

Served as a liaison between guest and accommodations: modified reservations, handled special requests and complaints via phone and email. Delivered extraordinary customer service in a high-volume call center environment. Recorded customer reviews for management’s review and response. Hand selected member of Rate Parity Team charged with managing and investigating claims from initiation to close.

Big Rapids Mi

• Answer phone calls and direct calls to appropriate parties or take messages.• Greet visitors and determine whether they should be given access to specific individuals.• Read and analyze incoming submissions and reports to determine their significance and plan their distribution.• Open, sort, and distribute incoming correspondence, including faxes and email.• Knowledge of Microsoft Office: word processing, access, power point, and some excel. Managing files and records.

Answering phonesTaking messagesSending or making memosTyping letters and reports Entering information into a program databaseFiling papers, sorting mail, mailing lettersGreeting customers

Business Administration And Management, General

Education record