Cierra Leigh Email & Phone Number

Cierra Leigh is a Assistant Branch Manager at Department of Commerce Federal Credit Union at Department of Commerce Federal Credit Union. She possess expertise in customer service, banking, microsoft office, sales, credit and 5 more skills.

Listed skills include Customer Service, Banking, Microsoft Office, Sales, and 6 others.

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  Assistant Branch Manager

  Department Of Commerce Federal Credit Union

  Mar 2015 - Present - Silver Spring, Md

  • Maintain a highly motivated, well-trained staff along with maintaining effective employee relations.• Develop the MSRs in sales, technical and people skills.• Ensure that credit union policies and procedures are adhered to.• Be in compliance with Federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.• Resolve member problems that require a management-level decision.• Monitor key products/sales within branch to ensure profitable and sound business practices for the credit union, a high quality of service for members and that employee(s) are maximizing opportunities to cross-sell products and services.• Manage the security and safety of the branch. By having responsibility to adhere to security and safety policies and procedures, and to alert staff to any changes.• Ensure that the opening and closing procedures, (i.e. alarms, vault, balance ATM’s, night deposits, etc.) and end of day balancing of branch are being completed