Cierra Miller Email and Phone Number

Program Manager for our Experience Design Group which includes Consumer and Commercial ID, SW, HW UX, CMF, PKG, Sustainability and Awards Teams. -Communicate and present status reports and updates to Executives and Management-Organize and facilitate regular program reviews to monitor program progress-Manage cost, scope and schedule for multiple programs per year-Forecast and manage an $8 million annual discretionary budget and oversee purchasing-Implement and manage operational strategy processes-Manage and track all approved and funded roles, FY22 year to date; 23 hires and 30 current open positions -Define operational gaps to improve areas to continuously improve efficiency-Collaborate with a Global program management team to maintain consistent tracking and methodologies-Manage schedule and risks for Sustainability Team-Capacity Planning for 130 current Team Members-Organize and present in a monthly Operations meeting with Management and Executives-Analyze spending trends and develop corrective actions when necessary-Manage budget and operations for the Awards Team. Work with external vendors to support Award submission and tracking

-Managed kick-offs, sprint meetings, huddles and brainstorming meetings-Restructure and implement work processes and support approval from key stakeholder-Coordinate with an out of state office and their Creative Team-Manage feedback and resolve any bottlenecks-Identify and resolve issues, manage risk, develop detailed work plans and specifications.-Worked with the VP of Marketing and Creative Director to manage creative team work flow-Ensure job initiation forms and creative briefs are complete and actionable with clear objectives-Managed tasks and track milestones for creative deliverables-Maintained communication with two locations to ensure integrated workflows-Prioritized projects in coordination with creative director, channel managers and product marketing managers-Created and maintained comprehensive project documentation, plans, and reports-Directed Wrike for all project and digital routing approvals and tracking

•Oversee day-to-day production of all design and photography projects. •Implemented WorkFront project management software. Experience using Workfront, Excel, SharePoint, Microsoft Project JIRA and Basecamp •Manage an average of 75 projects at any given time including web, print, photography, events, etc; as well as varying budgets and short-term and long-term projects of varying complexity•Direct kick-off meetings and coordinate with other teams to make sure a project gets completed on time. •Work on a daily basis with cross functional teams such as IT, Product Marketing, Promotions, MarComm, and Events•Delegate tasks and analyze projects throughout the development process. •Create and implement processes for print, project submission, outsource designers and project completion. •Manage allocations, budget and product.•Quantify bandwidth percentage and work with upper management to plan how many positions are needed and what is needed for the team to fulfill the needs of the company•Manage and scope large projects that involve the CEO such as the Holiday Catalogs, Product Guides and Cookbook which involve large offsite photoshoots and design work•Manage Creative Services schedules and PTO•Implemented WorkFront project management software

-Held Team and Project Lead position, attended meetings, created reports, managed when projects were completed-Managed and controlled the schedule for the first grade aides-Collaborated with other grade levels to make sure we all were on the same page-Managed the First Grade Budget and any items needed throughout the grade level-Managed budget and parent’s schedules while at field trips for the grade level. Planned and executed field trips from startto finish for more than 100 students-Created daily emails to parents of the students for updates and upcoming events-Used multiple technology programs that had to be managed daily throughout the first grade team-Managed a classroom of 26 students and 4 class aides schedule and projects-Managed and created multiple Individualized Education Plans for multiple students and is tracked daily. Held meetings withparents and Special Ed Teachers to go over the data throughout the year-Created a new project plan/ education plan, for all first grade teacher to use-Developed and implemented classroom management plan-Worked with the Principal to create a more organized and process driven education plan for the grade level-Created report cards, tested children using DIBELS and running records-Planned and Scheduled curriculum for the students and other teachers to follow-Created worksheets and projects for the children-Tutored multiple students in different grade levels after school hours