Ensure company policy standards are followed. Optimize profits by controlling food, beverage and labor costs. Hiring, training and developing new hourly team members. Increasing sales by ensuring guest satisfaction and prompt problem resolution. Provide positive/strong leadership and direction to all team members to ensure efficient and hospitable operation. Ensure food quality and availability. Oversee and supervise all beverage purchasing. Complete all tasks assigned and directly report to general manager on time. Assist with clerical duties.Schedule employees, parties, and reservations.Work closely with the chef to determine special menu options for upcoming parties and events.Communicate well and use strong interpersonal skills to establish positive relationships with employees and guest. Order daily supplies.

Welcomed guest as they arrived and escorted them to seat. Informed detailed information of restaurant history and menu items. Catered 150+ parties and guests. Answered multi-line phone and took messages. Memorized hand-crafted drinks. Unpacked items of a delivery. Assisted with count of stock.Communicated in spanish with guest and staff when needed.

Displayed enthusiasm and knowledge about the restaurant’s menu and daily specials.Memorized drink recipes. Backed up other crew members to keep team workflow at efficient level. Accurately recorded food and drink orders.Tallied bills.Provided friendly and attentive service.