-Independently managed confidential conduct and housing caseload of approximately 150 students, -conducting regular reports and follow-up to respective University departments-Strategically managed diverse student communities and program budgets to increase engagement and student retention-Developed and delivered monthly educational workshops and training sessions to facilitate student development-Partnered with University departments and outside vendors to successfully host community events with up to 1,500 attendees-Assisted in developing new hiring and training processes of approximately 150 student leaders-Provided crisis intervention and served as liaison between students and University resources

-Presented the University in an admirable and respectable manner through recruitment events and inquiry conversations-Managed three recruitment territories, effectively moving students from inquiry to enrollment-Connected prospective students with campus resources, increasing personal connection and student engagement-Coordinated and managed bi-yearly recruitment trips, including flights, hotel, budget, and recruitment events

-Managed member accounts and resolved member issues with precision, privacy, and professionalism via phone, internet, and computer software systems-Assisted membership team in fulfilling sales period benchmarks with a minimum of 50% executive member sales.-Promoted regular marketing incentives through outside initiatives and internal sales