Ciew Lun Tan Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

• Team Management of the size of 7– Acquire, Develop, Train and Manage the team resources to ensure the team’s deliverables up to the service level by customers and project teams.• Deliverables Quality Management – Plan & Execute the Quality framework processes on the deliverables by the team.• Work closely with various departments on the workflows (SOPs) and Product related improvements.• Lead a project on standardizing the project technical deliverables, including R&D of the impact/change management of the latest technologies towards product’s implementation methodology.

Kuala Lumpur, Malaysia

• Work within the project team to implement the in-house ERP solution to customers from the Maritime Industry according to the project timeline and scope.• Cross-region working experience with the team from Germany & Philippine offices.• Deal with global customer profiles including APAC, Europe, Oceania &, etc.RESPONSIBLE FOR PROJECT TECHNICAL RELATED DELIVERIES including:• Build the ERP database from various data sources using ETL functions.• Conduct Technical Related workshop for customers, such as IT infrastructure discussions, user training, and Administration policy discussions.• Strategize the ERP rollout and patch processes for the offline vessels for customers.• 3rd party system migration discussion with customers vendor/partner, as well as other technical related advises to the customers.

Selangor, Malaysia

• Responsible for development, enhancement, and support of the business group’s core product - Distribution Management System (DMS) for customers from FMCG Industry.• Involved in several times of full Software Development Life Cycle.• Provided 2nd level technical support for project teams, key account customers and Pre-sales activities.Key accomplishments• Received compliment from Accenture CAS Group, by providing pre-sales support for key signing from Brazil on product localization and enhancement.• Delivered core products cut off in ver5.7 (2012), ver6.0 (2013), ver6.1, ver6.2 (2014), which includes several features like android/IOS support, merchandising module, India taxation model, and etc.• Performed several significant performance tunings in product components core calculation logic.• Implemented the decentralized model in product to support multiple sites database synchronization.

Kuala Lumpur, Malaysia

Development of the core banking system according to the functional specification.