Çiğdem Yekban Eren Email & Phone Number

Tuzla, İstanbul, Türkiye

Kadıköy, İstanbul, Türkiye

Develop and implement comprehensive social media strategies aligned with organizational goals.Create and curate engaging content for social media platforms, including text, images, videos, and infographics.Monitor and engage with the social media community, responding to comments, messages, and inquiries.Manage social media advertising campaigns, including budget allocation and audience targeting.Management of new projects' social media accounts

İstanbul, Türkiye

Within the scope of the management of the company's digital channels;Planning and controlling the company's activities in the digital fieldContent planning of social media accountsDeveloping and managing digital projectsManagement and advertising of e-commerce and marketplacesInfluencer marketing planningDigital marketing planning and managementAdvertising / revenue / interaction reporting for all digital channels.

E-CommerceStock control of e-commerce sites connected to our company, control of orders and customer service,Checking e-commerce sites, performing test checks and reporting errors to the relevant unit,Entering categories and contents on e-commerce sites, controlling the entered content,To forward the requests from customers to the relevant department and to ensure business follow-up.BrandsControlling the contents of mobile applications, ensuring that the necessary… Show more E-CommerceStock control of e-commerce sites connected to our company, control of orders and customer service,Checking e-commerce sites, performing test checks and reporting errors to the relevant unit,Entering categories and contents on e-commerce sites, controlling the entered content,To forward the requests from customers to the relevant department and to ensure business follow-up.BrandsControlling the contents of mobile applications, ensuring that the necessary arrangements are made,Integrating revenue partnership programs into mobile applications,Controlling the social media content of the brands, ensuring that the contents are shared,Checking and editing the articles written on the blogs of the brands,Writing articles on blogs regularly,Controlling and managing digital advertising accounts linked to the company,Managing existing discord and telegram accounts,Realization of customer services from the live support system, WhatsApp messenger and social media accounts,Organizing the photography processes of the products of our brands.CompanyProviding project management in line with the demands of the Board of Directors,Organizing teams and departments according to the work plan,Following the purchasing processes,Follow-up and process reporting of projects whose processes are ongoing,Follow-up of the content translations of the brands within the company,Publishing job postings during recruitment processes, following up applications, making job interviews,Researching and reporting on new projects. Show less

Managing the participation in fairs to promote Kodris Studio platform,Controlling the posts made from social media accounts, returning to comments & messages;Management of individual users' phone calls;Conducting interviews with teachers and institutions, conducting institutional studies and bridging them with the relevant unit,Periodically informing teachers and students via sms / e-mail, collecting and organizing data,Answering usage questions from individual users… Show more Managing the participation in fairs to promote Kodris Studio platform,Controlling the posts made from social media accounts, returning to comments & messages;Management of individual users' phone calls;Conducting interviews with teachers and institutions, conducting institutional studies and bridging them with the relevant unit,Periodically informing teachers and students via sms / e-mail, collecting and organizing data,Answering usage questions from individual users, providing training via remote access,Checking the accounts of individual users.Monitoring the social media posts and reporting them. Also tracking CRM activities such as calls, SMS, collecting new data. Show less

Making CRM calls to the parents, who lives in the selected regions; to invite them to the activities happening in campuses and exams carried out by Doğa Schools.

Publishing the Daily campaigns and creating new campaings for TVI Tourism’s web site sehrikeyif.com. During this process; adding new opportunities to the website and tracking content entry. Conducting MICE events for the companies and catering the demands of customers.Supporting the sales team for domestic and overseas holiday operations.Making domestic / international hotel and tour planning and reservations for individual customers,Meeting with hotels and companies and… Show more Publishing the Daily campaigns and creating new campaings for TVI Tourism’s web site sehrikeyif.com. During this process; adding new opportunities to the website and tracking content entry. Conducting MICE events for the companies and catering the demands of customers.Supporting the sales team for domestic and overseas holiday operations.Making domestic / international hotel and tour planning and reservations for individual customers,Meeting with hotels and companies and ensuring that new discount agreements are made,Checking reservations,Meeting with customers who have problems and ensuring that their processes are resolved in a healthy way,Receiving reports of reservations at the end of the day,Following the process of entering and editing the contents of the products offered for sale on the website,Conducting new campaigns and product sales studies with the companies worked with,Process management and follow-up of the campaign during the campaign periods,Managing social media accounts, Show less

The preparation of the parties, organizations and festivals held within the Student Council of the University and the elimination of disruptions in the event process,During the summer period (first week of July and first week of August) organized by the University every year during the period of choice and promotion, he worked as a promotional coordinator and provided training for 120 people in the team before the studies andto ensure the rotation of the employees at work time, to help… Show more The preparation of the parties, organizations and festivals held within the Student Council of the University and the elimination of disruptions in the event process,During the summer period (first week of July and first week of August) organized by the University every year during the period of choice and promotion, he worked as a promotional coordinator and provided training for 120 people in the team before the studies andto ensure the rotation of the employees at work time, to help the health and care of the incoming students and parents, to take care of the graded students, to keep the records of the promotional materials to be given to the arrivals and to ensure the control and reporting of the inbound-outbound calls in the call center. Show less

Promotional activities for the management of the call center established in the summer months including May and September, which is the time of the university's student registration renewal, summer promotion and new student registration, keeping records of LCV calls and reporting

Lisans, Halkla İlişkiler Ve Reklamcılık

Önlisans, Halkla Ilişkiler Ve Tanıtım

Mimarlık

4.25, Sayısal

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication