Cindy  H.

Cindy H. Email and Phone Number

Communications Solution Specialist @ Silke Communications
California, United States
About Cindy H.

Growth-Oriented, Sales Professional | Proven B2B TechnologySales Leader with expertise in AI-powered communication solutions and localization technology. Consistently exceeding sales quotas and driving revenue growth through account development, management, and solution selling. Passionate about helping and managing customers enhance their services with cutting-edge technology. Thrive in fast-paced environments and adeptly collaborate with cross-functional teams.Key Notable Accomplishments • Led the launch of a new voice initiative for a Fortune 500 Company to improve global client service, securing a 4-year $4.5 million contract. • Hunted, educated, and expanded target key accounts, aligning with their GTM initiatives, driving a 35% increase (new logos) and $1.7 million in additional revenue (various verticals).• Forged an AWS partnership to address client data storage needs and market intelligence in support of our ML initiatives – achieving a 25% increase and exceeding quota by 10%• Upgraded a healthcare entity to a Cisco unified platform solution addressing security, wireless, video, and SaaS (UX/CX) across hospitals, doctor’s offices, and other facilities, enabling significant growth and securing a $3.7 million sale.• Managed and grew Named Accounts, exceeding quota by 10% while focusing on the Customer Solutions Center and enhancing CX/UX. quota at 110%• GTM alignment & QBRs fueled a 35% revenue surge (1.7M) in critical accounts• Presidents Club – (5+ years when active)

Cindy H.'s Current Company Details
Silke Communications

Silke Communications

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Communications Solution Specialist
California, United States
Cindy H. Work Experience Details
  • Silke Communications
    Communications Solution Specialist
    Silke Communications
    California, United States
  • Infotech Systems Inc.
    Strategic Ae / Consultant
    Infotech Systems Inc. Jan 2024 - Present
    IT Staffing and Consulting Services for the U.S. Government and other technology companies requiring support in the need of digital transformation with AI, LLM and ML.
  • Kore.Ai
    Senior Key Account Executive
    Kore.Ai Mar 2023 - Jan 2024
    Orlando, Florida, Us
    Kore.ai – Strategic Sr. AE (Quota 1.3M) 2023 to presentKore.ai provides an end-to-end CCaaS suite of AI products and Services to various verticals, leveraging and optimizing all organizational communication facets utilizing AI, ML, Security, and Open AI. • Research, identify, and qualify the top 50 Financial and Insurance companies presenting solutions to address their pain points and align with their initiatives to leverage them in their competitive market.
  • Readspeaker
    Director | Sales | Strategic Accounts | Partnerships
    Readspeaker Oct 2018 - Mar 2023
    Driebergen-Rijsenburg, Utrecht, Nl
    Promoted Text-to-Speech (TTS) solutions (Conversational AI) to various sectors and worked with Partners promoting custom-cloned voices for Contact Centers (CX), Service Centers, AR/VR (UX), Gaming, Kiosks, and others. • Established vital partnerships to expand our Custom AI voice offering to various verticals. • Managed a small team of AEs focused strictly on the licensed business.
  • Mactores Cognition Inc
    Strategic Account Director / Client Advocate
    Mactores Cognition Inc Sep 2016 - Sep 2018
    Bellevue, Washington, Us
    .Provided clients with insight into their data by capturing it with our latest ML automation technology to provide insights into their business model for growth and expansion. • Presented and provided POCs to large accounts to further understand how to use their data to expand their business model and services, along with increased CX.
  • Infotech Global Services, Llc
    Senior Am / Partner Evangelist
    Infotech Global Services, Llc Jan 2014 - Aug 2016
    San Francisco, California, Us
    Actively recruited new clientele based on my existing account relationships, providing technical team resources for top-priority projects with key completion dates. • Spearheaded key critical projects by providing vital technical resources. Created SOWs illustrating commitments on both sides to ensure success. Daily and weekly on-site meetings.
  • 8X8 Inc.
    Senior Named Accounts Executive
    8X8 Inc. Jan 2013 - Jan 2014
    Campbell, Ca, Us
    Promoted UCaaS and CCaaS solutions to various verticals to streamline their service needs for their customers and employees. – CX/EX. Solutions included analytics, network, storage, SIP security, and other data needs.• Managed, upsold, and expanded the territory of Named Accounts, directly focusing on the CX/UX• Educated all critical levels within the organization to share the value of the proposed offering.• Hunted for new opportunities within the same verticals to educate and sell the value of our solution model
  • Avaya
    Services Sales Major Account Executive
    Avaya May 2011 - Jan 2013
    Morristown, New Jersey, Us
    Avaya is a global leader in communication systems, applications, and services. • Drove $31M in sales into Named Accounts within various levels in the organization understanding each of their needs, direction, and concerns.• Up-sell/cross-sell partners on new service functionality, business models and marketing spend• Partner-driven, effectively educated partners to manage product LifeCycle and dashboard analytics. Led customer-facing presentations, product demonstrations and solution development
  • Black Box Network Services
    Senior Account Executive / Partner Development
    Black Box Network Services Feb 2009 - Apr 2011
    Plano, Texas, Us
    Black Box Corporation is a leading technology solutions provider dedicated to helping customers build, manage, optimize and secure their IT infrastructure which includes the Contact Center, Security, Optimization, WiFi and many other solutions. • Great success in selling a HealthCare entity with over 5 Hospitals and 10 Doctor offices • Hunt for new logos, expanding business opportunities by 20%

Cindy H. Skills

Wireless Strategy Sales Contract Negotiation Video Security Collaboration Channel Partners Presentation Technologies Salesforce.com Saas Networking Management Leadership Managed Services Storage Sales Presentations Direct Sales Professional Services Telecommunications Strategic Partnerships Channel Sales Go To Market Strategy New Business Development Lead Generation Data Center Telephony Pre Sales Business Intelligence Solution Selling Cloud Computing Unified Communications Enterprise Software Voip Crm Account Management Business Development Sales Operations Sales Process Mobile Devices Sales Management Software As A Service Customer Relationship Management Wireless Technologies Voice Over Ip Executive Relationships Pipeline Growth

Cindy H. Education Details

  • San José State University
    San José State University
    Marketing
  • Other Sales/Technical Certifications, Tas, Cisco Certs, Meddic
    Other Sales/Technical Certifications, Tas, Cisco Certs, Meddic
    Heiman Miller Sales Training / (Tas) Target Account Selling

Frequently Asked Questions about Cindy H.

What company does Cindy H. work for?

Cindy H. works for Silke Communications

What is Cindy H.'s role at the current company?

Cindy H.'s current role is Communications Solution Specialist.

What is Cindy H.'s email address?

Cindy H.'s email address is ci****@****ail.com

What is Cindy H.'s direct phone number?

Cindy H.'s direct phone number is +172487*****

What schools did Cindy H. attend?

Cindy H. attended San José State University, Other Sales/technical Certifications, Tas, Cisco Certs, Meddic.

What skills is Cindy H. known for?

Cindy H. has skills like Wireless, Strategy, Sales, Contract Negotiation, Video, Security, Collaboration, Channel Partners, Presentation Technologies, Salesforce.com, Saas, Networking.

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