Cihan Arslan

Cihan Arslan Email and Phone Number

Pazarlama Müdürü @ PayPorter
Istanbul, TR
Cihan Arslan's Location
Istanbul, Istanbul, Türkiye, Turkey
Cihan Arslan's Contact Details

Cihan Arslan work email

Cihan Arslan personal email

n/a
About Cihan Arslan

Leading all types of sales channels. Full engagement of Customer Experience Management at all touchpoints and sales points.Energetic and innovative with extensive experience in all aspects of management, strategy development and execution. A result oriented.Successful in taking challenging operations in need of structuring or improvement and implementing the changes needed by providing strong leadership to reach company growth, increasing profitability and growth with exceptional quality.Effective in managing employee relations, recruitment, team and organization building, reorganizing and change management.

Cihan Arslan's Current Company Details
PayPorter

Payporter

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Pazarlama Müdürü
Istanbul, TR
Website:
payporter.com.tr
Employees:
32
Cihan Arslan Work Experience Details
  • Payporter
    Pazarlama Müdürü
    Payporter
    Istanbul, Tr
  • Payporter
    Business Development Manager
    Payporter Feb 2024 - Present
    To manage all B2B and B2C international money transfer projects of the company, to develop this business, to manage corporate collaborations, to provide corporate representation, to communicate with national payment companies, to present all the capabilities of our company as a product, service and service provider to these structures, to organize our Saas model (especially wallet gateway service) to these companies. It is among my duties to create integration and income models that will contribute to their sectoral development. I coordinate the creation of digital infrastructure such as domestic / international money transfer. Accordingly, I carry out technical integration, screen steps and cooperation studies. I report directly to Chairman of the Board of Directors and the General Manager.
  • Elit Hair Trans Clinic
    International Sales Director
    Elit Hair Trans Clinic May 2023 - Sep 2023
    To manage all sales departments. To manage and coordinarte multi international sales ecosystem. To control all outband calls from call center agents around 21 staff. To control their call qualities, call numbers, offer sents, cancells numbers. To manage lead status on crm system. To check their sales target’s realizations, patient’s offers, new lead performance, cold lead performance, domestic and foreign dealer’s (brokers) performance. Recruiting the right person for the open positions. To control after sales operations and the quality department. To control patient journey’s start to end. To coordinate their VIP Transfer and accomodations. To report to CEOweekly, monthly. To manage P&L. To ensure the right price offer (hair transplant, dental, aesthetics, bariatric, medical aesthetic or campaing offers) is given.
  • Natural Clinic
    International Sales Director
    Natural Clinic Oct 2022 - Apr 2023
    To manage all sales departments. To manage and coordinarte multi international sales ecosystem. To control all outband calls from call center agents around 189 staff. To control their call qualities, call numbers, offer sents, cancells numbers. To manage lead status on crm system. To check their sales target’s realizations, patient’s offers, new lead performance, cold lead performance, domestic and foreign dealer’s (brokers) performance. Recruiting the right person for the open positions. To control after sales operations and the quality department. To control patient journey’s start to end. To coordinate their VIP Transfer and accomodations. To report to CEOweekly, monthly. To manage P&L. To ensure the right price offer(hair transplant, dental, aesthetics, bariatric, medical aesthetic or campaing offers) is given.
  • Faturamatik Elektronik Para Ve Ödeme Kuruluşu A.Ş.
    Director Corporate Sales & Business Development - Head Of Money Transfer
    Faturamatik Elektronik Para Ve Ödeme Kuruluşu A.Ş. Jul 2019 - Sep 2022
    Istanbul, Turkey
    To manage all B2B and B2C projects of the company, to develop the business, to manage corporate collaborations, to provide corporate representation, to communicate with national, regional and local chain stores and structures, to present all the capabilities of our company as a product, service and service provider to these structures, to organize campaigns. It is among my duties to create integration and income models that will contribute to their sectoral development. I coordinate the creation of digital infrastructure such as domestic / international money transfer, pos operations,. Accordingly, I carry out dealer network, technical integration, screen steps and cooperation studies. I report directly to the Chairman of the Board of Directors and the General Manager.
  • Faturamatik Elektronik Para Ve Ödeme Kuruluşu A.Ş.
    National Sales And Marketing Director
    Faturamatik Elektronik Para Ve Ödeme Kuruluşu A.Ş. Jul 2018 - Oct 2019
    Maltepe Mah., İstanbul, Türkiye
    Analyse the market share. Market share expansionDeveloping the current marketEfficiency of sales points and improve the quality of them.Competitor analyticsField and store managementIn addition, check all sales forces performance.I report directly to the CEO of all performance management.
  • Özatalar Tel. Dağ. Ltd.Şti. (Vodafone Bhm)
    Director Sales Department
    Özatalar Tel. Dağ. Ltd.Şti. (Vodafone Bhm) Sep 2017 - Jun 2018
    Istanbul, Turkey
    I assumed the position of Sales Director within Özatalar Group, one of Vodafone Dağ.A.Ş.'s largest corporate indirect sales channels.I managed the sales channel, which aims to create new customers, with 3 team leaders and 18 sales executives. Also I managed the other indirect sales channel in that company, which is responsible for the current customer management, with 1 team leader and 7 sales executives. I supported both corporate sales channels in the background with 4 backoffice staff and 11 telesales agents. I coordinated and managed the budget, sales, visit, performance efficiency of both channels. I ensured that the departments were managed in accordance with the planned strategies in terms of income and expense. Also I managed recuitment process of the current and new employees.
  • Qmark Danışmanlık A.Ş.
    Manager Of Sales
    Qmark Danışmanlık A.Ş. Jan 2017 - Apr 2017
    İstanbul, Türkiye
    To analyze the training needs of Capital 500 companies on subjects such as executive coaching, vuca training, sales training, customer relations, persuasion, and team coaching. I created training designs for their needs. After the needs analysis, I prepared and presented the proposal of the training content designed in accordance with the corporate culture. I ensured that the most suitable educational consultant with the program and pricing was dedicated to the client. I consolidated the training calendar of the training consultants. With the existing customer management, I kept these customers active. I managed the sales and after-sales process. I organized organizations to ensure the dialogue process with potential customers and to reach agreements.
  • Vodafone Turkey
    Alternative Channels Sales Executive
    Vodafone Turkey Jul 2014 - Dec 2016
    İstanbul, Türkiye
    Between August 14 - August 15 in order to deliver special offers to our corporate subscribers.Managing the process of making deals. in order to increase the sales of the special product offered.Coordinating all these demands of the relevant sales channels.Obtaining the necessary permissions for the sales field. Determining the working sales field areas, ordering the images suitable for this event and delivering these images to the authorized sales channel.To try to increase the expected business results from the event by making an agreement with the agency. By ensuring that these studies turn into activities.To share all these processes with sales channel managers, regional managers, regional managers, responsible heads and directors, assistant general managers about the preparations, studies, sales targets and business results expected from the sales channel.In addition, to coordinate and manage the lead management system used by all postpaid sales channels throughout Turkey, to increase the business results of the relevant website, and to increase the success of the system.As of September 15, To manage Vodafone operations of stores in national technology markets like Bimeks, Arena Bilgisayar, Mediamarket, Faturamatik.Making Vodafone transactions in all stores or dealers of these accounts in nation, being responsible for the sale of Vodafone products.I was the first administrator of these accounts on the Vodafone side. Performance reports of all stores were delivered to me by the responsible manager of the relevant account.
  • Vodafone
    Retail Sales Executive
    Vodafone Aug 2012 - Jul 2014
    İstanbul, Türkiye
    To provide the management and coordination of the stores, which are 21% of all points (Store, Mobile Center) on the Anatolian Side of Vodafone.To supervise and control the efficiency of the staff and stores in these stores.Recruiting and approving new staff for the stores. Contributing to the selection of the right personnel.To train the personnel I manage on new products.To set the targets of conveying the new period strategies to the store investors, to ensure the establishment of teams that will ensure the realization of the targets every month, every quarter every year.Controlling the income-expenditure balance of investors. Evaluating investor performances and taking action when necessary. Analyzing according to KPI results. Identifying development areas.Meeting with new investor candidates, developing the investor vision. To create action plans based on investors, stores and personnel in order to reach the targeted market share.Leading teams. Keeping their motivation high.
  • Vodafone Türkiye
    Unit Sales Executive
    Vodafone Türkiye Apr 2009 - Aug 2012
    İstanbul, Türkiye
    In VODAFONE's field sales organization; Managing sales teams and dealer channel personnel. To manage sales revenue, market share, target and strategies.To ensure that sales targets are achieved by sales channels on the basis of dealers and personnel. training the entire team.After product change.To visit the sales channels within a certain plan.Supporting sales development projects, controlling standardization in field applications.To maintain the commercial profitability of the sales channel according to the crisis and general economic situation.To motivate the sales team, to keep their motivation alive.To provide executive coaching, to prepare the team according to changing conditions, to give continuous feedback to the sales team.To develop the dialogue process between the units.Establishing and structuring new field sales channels in existing markets.To increase the adaptation of sales teams to changing conditions.Analyzing the efficiency of points and sales channels, preparing the necessary action plans after the analysis
  • Vodafone Türkiye
    Sales Account Executive
    Vodafone Türkiye Dec 2006 - Apr 2009
    İstanbul, Türkiye
    To realize the annual targets given by the company on a quarterly basis.Signing contracts with new customers.Realizing existing key account customer management and increasing revenue through these customers.Realizing projects in line with the company's sales strategies.Assisting the Regional Manager.Periodically reporting business results to the regional manager.
  • Astrazeneca
    Sales Executive
    Astrazeneca Sep 2005 - Dec 2006
    İstanbul, Türkiye
    Taking sales actions according to company strategies within the responsible region.Achieving targets on a monthly and quarterly basis.Planning doctor group activities (DGA) within the region.Managing and directing pharmacies.Coordinating doctors and pharmacies in line with company goals.To increase sales on the basis of responsible product performances within responsible areas and regions.
  • Akemekli̇li̇k A.Ş.
    Financing Specialist And Team Leader
    Akemekli̇li̇k A.Ş. Aug 2004 - Sep 2005
    İstanbul, Türkiye
    In Istanbul Eminönü Bahçekapı, Sultanhamam and Mercan, which are the most important branches of AKBANK; To be responsible for the branch sales performance of life insurance, health insurance and private pension products of AKEMEKLİLİK.To direct the relevant branches about the sales targets of these products.To help branch personnel to sell this product to their customers, to guide and encourage branch personnel, and to include these products in their monthly strategy plans.To sell these products to new and existing customers of the branches. To report branch performances to the regional team leader and regional managers.Making profitability analyzes of products with all financial investment tools, comparing them, making them suitable for presentation to the customer.

Cihan Arslan Skills

Sales Management Account Management New Business Development Telecommunications Management Team Building Team Management Retail Category Management Customer Retention Business Strategy Business Analysis Customer Acquisition Education

Cihan Arslan Education Details

Frequently Asked Questions about Cihan Arslan

What company does Cihan Arslan work for?

Cihan Arslan works for Payporter

What is Cihan Arslan's role at the current company?

Cihan Arslan's current role is Pazarlama Müdürü.

What is Cihan Arslan's email address?

Cihan Arslan's email address is ci****@****one.com

What schools did Cihan Arslan attend?

Cihan Arslan attended Uludağ Üniversitesi, Ted Kdz. Ereğli̇ Koleji̇ Li̇sesi̇.

What are some of Cihan Arslan's interests?

Cihan Arslan has interest in Yelken, Children, Economic Empowerment, Kişisel Gelişim Seminerleri Ve Kitapları, Education, Environment, Karakalem Çizim, Science And Technology, Deniz, Arts And Culture.

What skills is Cihan Arslan known for?

Cihan Arslan has skills like Sales Management, Account Management, New Business Development, Telecommunications, Management, Team Building, Team Management, Retail Category Management, Customer Retention, Business Strategy, Business Analysis, Customer Acquisition.

Who are Cihan Arslan's colleagues?

Cihan Arslan's colleagues are Abdullah Görgülü, Tülin Çolaklar, Memduh Özdemi̇r, Metehan Bıyıklı, Gizem Karaca, Sena Sipahioğlu, Burak Atay.

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