Cihan Ögetürk Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Network Engineer - Connectivity.

Darwin Area, Australia

Implementing, managing and troubleshooting Cisco based networksConfiguring over 2500 Cisco Routers (ISR 43xx, 44xx, Cat65xx 38xx, 28xx) and Cisco Switches (35xx,37xx,29xx, 38xx) accross the Northern Territory.Performing changes, maintaining network stability and delivering daily network operations.Installing and configuring over 700 Cisco AIRONET Wi-Fi devices (11xx, 12xx, 27xx)Troubleshooting Lan, Wan, WLAN & Voip problems.Managing Service Requests, Changes and Incident tickets with in SLA and KPI.Configuring and troubleshooting WAN services (Remote access vpn, Anyconnect, Site to Site VPN)Configuring, Managing and Troubleshooting Wireless. Cisco Prime, Cisco Wireless Lan Controller.Configuring & Managing Security devices. Cisco FWSM, Cisco ASA, PIX, checkpoint.Managing DNS servers – Modifying, adding or changing entries, and creating zone files.Creating reports on network utilisation and saturation by using Netflow and Solarwinds.Performing Predictive and/or Physical Site surveys for Wireless networks.Performing daily operations as well as troubleshooting the issues on Video Conferencing infrastructure. (VSX,TPC, VSE, TMS and cisco VC endpoints)Working along with Network Management tools. – HP NA, HP NNMi, HP SM (for ticket Management), Cisco Prime and Solarwinds.Managing UPS operations for integrity of network.Delivering End to End daily operations and large scale projects.

Darwin Area, Australia

incident registration and classificationRouting of open service requests and incidents to support groupsProvision of initial support to resolve service requests and incidentsMonitor, track and update incidentsEscalation of service requests and incidents

İstanbul, Türkiye

• Team leader to a group of professionals responsible for the day-to-day administration, support, and execution of various mission-critical technologies located within a local area network (LAN). • Technical analysis and development activities include, but are not limited to, task development and management, budgeting, project coordination to ensure timely and efficient progression, interdepartmental communications, coordination, and timely reporting to the appropriated groups. Liaising with operations manager and network services team.• Supporting role for infrastructure of high level organizations & Responsible for designing and implementation of customers network infrastructure • Planning of regional end level device operations. CISCO routers and CISCO switches, ALCATEL switches, HP switches.• Responsible for the network security of company intranetwork..

İstanbul, Türkiye

• Administration, troubleshoot and upgrade of whole regional devices for company (Cisco Backbone Routers, switches, FW & WI-FI devices) • Implemented SNMP on devices to allow for network management • Implemented HSRP, DHCP, DNS, FTP, TFTP, MRTG, PRTG, CACTI• Configuration of DHCP, STP, VLANS• Troubleshoot of wan related problems including OSPF, EIGRP, BGP and RIP routing • Solving all end user hardware & software problems, client tickets, customer enquiries. • Planning all operations for wired & wireless devices.• Level 3 support for CUCM elements (IP phone, CISCO telepresence & video conference devices).• Installing Alcatel, Hp, Huawei routers, switches, IP phones, WI-FI and computer systems.• Designing a data centre elements, rack cabinets, rack servers and related cabling

• Installing, configuring, testing, maintaining and administering Microsoft Server 2003• Third level support for IT & Network related Problems on Regional Area• Solving computer & network problems • Perform, Build and Troubleshoot for Computer System Design.• Management of Basics & Enterprise Network systems.• Integrating Domain & Exchange Servers.• Customer Equipment integration• Integrating for Customer applications, providing problem solving & support

was responsible for the testing bugs & new elements of the next generation mobile applications.