- Led a project with an international client, managing the end-to-end process from initial technical discussions to final product delivery,- Collected and analyzed technical details for the custom rigid box packaging solution, making sure all specifications were sufficient for pricing,- Provided internal teams with the necessary inputs to prepare the quotation and led negotiations with the client on pricing and payment terms,- Facilitated seamless communication between the client and internal teams, ensuring all project details were accurately conveyed and understood,- Regularly updated the client on production progress, addressing any concerns and ensuring alignment with project timelines,- Monitored and tracked payment and shipment schedules, ensuring timely delivery and client satisfaction.

- Development and maintenance of solid relationships with key customers,- Ensuring customer satisfaction with products or services by understanding their business needs,- Acting as primary contact between key clients and internal teams,- Supporting the relevant units in the development of new products and new customers,- Producing reports on account progress, targets and forecasts for stakeholders,- Developing strategic plans in the light of the targets.

- Analyzing demands and expectations by providing verbal and written communication with foreign customers,- Planning of overseas customer visits,- Preparation and management of new projects in line with the company's goals and strategies,- Researching different markets abroad, following and executing effective methods and technologies to reach new customers,- Planning the annual fair and other sales & marketing activities and execution of this process,- Following sectoral developments through digital channels,- Considering customer satisfaction,- Understanding approach towards to the problems holistically and offer solutions