Ciji Hites Email & Phone Number

Champaign, Illinois, United States

Champaign, Illinois, United States

Champaign, Illinois, United States

Rockville, Indiana, United States

Terre Haute, Indiana, United States

Bellflower, Illinois

-Daily use of QuickBooks Desktop Enterprise -Process weekly payroll-Pay vendor bills-Create financial reports for owner-New hire onboarding-Route/delivery scheduling-Input customer invoices and sales receipts-Build inventory assemblies-Accept payments-Streamline daily processes-Input purchase orders and bills-Manage inventory items and pricing-Add customers, vendors and new inventory items-Assess finance changes -Create monthly statements -Reconcile bank statements-Make deposits-Develop forms for internal use-Update sales/invoice templates-Maintain filing-Answer multi-line phone system

Mattoon, Illinois

-Planned and implemented rollout of a new LMS system-Review processes and procedures to create efficiencies and outline new processes-Develop branding and style guide for LMS website-Create templates for use with all digital and printed training materials-Review, proofread and edit all materials created for training-Research new training techniques and suggest enhancements to existing training programs-Develop content, training materials, multimedia visual aids, and other educational materials-Identify, evaluate, select and partner with appropriate vendors as needed to accommodate associate development needs-Develop Standard Operating Procedures (SOPs) for store operations-Manage, track, maintain & improve associate engagement in the LMS-Manage training project priority list-Manage overall retail curriculum for all associates-Partners with management to determine training needs utilizing information from a variety of resources-Evaluate the effectiveness of current training programs and design and implement improvements-Plan, organize and facilitate training events on-site and off-site.

Bonita Springs, Florida

-Directed the operations of my store -Maximized inventory, cash control, and loss prevention techniques-Became an expert with standard concepts and practices within the retail environment-Coordinated the efforts of all store personnel to build revenue and meet sales goals-Recruit, train, & develop personnel-Responsible for the maintenance and upkeep of the building and grounds-Utilized effective and consistent communications and interpersonal skills-Utilized effective problem-solving and analytical skills-Established and preserved a positive work atmosphere-Create merchandise displays with and without planograms

Bonita Springs, Fl

-Supervise and direct all department managers and store associates-Build revenue and meet sales goals-Ensure attractive, safe, and accurately priced merchandise displays and floor plans-Recruit, train, & develop personnel-Find solutions to associate and customer questions and concerns-Responsible for the maintenance and upkeep of the building and grounds-Utilize effective and consistent communications and interpersonal skills-Utilize effective problem-solving and analytical skills-Became an expert with standard concepts and practices within the retail environment-Maximize inventory, cash control, and loss prevention techniques

Ohio & Florida

-Recruit, train, & develop personnel during the setup phase for new stores-Supervise and direct all department managers and store associates-Trained receiving managers to receive freight, process transfers, maintain inventory, work reports to identify shrink, process overage/shortage claims, and work with all internal systems-Trained office managers on payroll, timekeeping, hiring, interviewing, training, safety, human resource policies, cash handling, personnel management, supplies maintenance and customer service-Trained associates in areas such as merchandising, plan-o-grams, mobile scan guns, registers, operating systems, forklift, and all other retail basics

Peru, Il

Peru, Il

-Open/close the store daily-Issue cash loans to customers -Take payments on account -Make collection calls daily-Make regular deposits/withdrawals from bank

-Handle all cash balancing daily-Maintain safe/till balance daily -Run financial reports for the store manager -Maintain timekeeping/payroll-Maintain attendance tracking -Assist with inventory controls: eg. cycle counts, price changes, negative inventory -Maintain and repair all register/office equipment-Audit/review cash reports daily to identify possible theft/shrink

Associate Of Science (A.S.), Business Administration And Management, General

Esthetics Instructor

Aesthetician/Esthetician And Skin Care Specialist

Licentiate Degree, Real Estate