Responsible for complete end-to-end project management for the assigned project(s) which includes project planning, delivery, client interaction, troubleshooting, and tracking utilization for the team. · Responsible for driving the application of product management principles, theories, and concepts and determining the best course of action for project execution · Coordinates with support functions for resource requisition and ensures effective deployment of resources across teams. ·Interact with the Customer and build relationships with them driving up CSAT levels · Interact with the onsite team and the client to resolve project issues regularly · Track, analyze, and report on project metrics · Co-ordinate, implement/monitor the Process Improvement activities in the Project · People Management: Train and develop the team, mentor them and manage their career planning, ensure that they are satisfied, and motivate them to boost their morale and employee productivity. · Effective Handling of Change Management. · Help other stakeholders with Project Finance Control and Payment Invoicing Support.

Responsible for the delivery of set of projects associated with dedicated accountsBe the POC for all partner related interactions, project cost and effort management.Ensure that partner related contractual obligations are monitored.Working with clients and engagement team in terms setting the right expectations and proactively flag risks if challenges interms of the scope.Provide consultation on LRN products and processes to partnersEnsure accurate reporting metrics for partners, prepare weekly/monthly status reports and share with partners.Ensure regular connect with partners and engagement teamsLead project debrief sessions and ensure learnings are documented and shared with larger teamsEnsure data collection mechanisms and trackers are used effectivelyEnsure correct use of ticketing tool by the self and internal teamsEnsure projects are executed as per plan.Drive improvements to current processes through idea generation and learning from past experience/best practicesEnsure constant connect with engagement teams to stay on top of changes to partners people/processes/technology

Manages the team and ensures optimal work allocation, Validates Project scope , Monitors Capacity and Flags Capacity challenges at regular intervals. Endures adherence to defined processes, Drives team motivation Act as a SME for team’s knowledge needs where possible.Perform RCA(Root Cause Analysis) and creates action plan for prevention of defects .

Act as POC for the Project Managers and Resources.Monitor, Control and Deliver E-learning Courses as per the committed plan.Provide guidance to schedule and co-ordinate various divisions of Operation.Support the Project Manager and Architects in successful project delivery.

Designing Creative graphics, layouts, illustrations, animations and interactivity for engaging online courses on Ethics and Compliance.

To integrate Flash based K12 trainings for the Project ClassEdge

To Design Layouts , Create Animations, Illustrate Objects and Backgrounds, and to Integrate interactivities for K12 Courses