• Led a team consisting of a Senior Web Developer, Senior Frontend Developer, and a Customer Success Lead• Set up and implemented the company’s customer project implementation process • Trained new team members in the customer project implementation process• Interacted with customers from the beginning of their project to completion, which consisted of a kick-off call, an on-site requirements gathering day, customer sign off on the project requirements document, handover of the completed project, and on-site training on completion of the customer’s project• Completed half day on-site customer product training sessions with clients• Organised and conducted large buyers group requirements gathering and training sessions• Introduced and implemented the Scrum project management methodology• Assisted with job specification documents, and interviewed all prospective candidates

• Managed a team consisting of a Senior PHP Developer, Intern Mobile Web Developer, Account Executive, and a Business Development Consultant• Delivered a daily update to the company’s Liverpool based CEO/Founder through verbal and/or written communication methods• Maintained, and developed twelve websites, one of which averaged over thirteen million daily pageviews• Remotely coordinated, with two London based consultants, to design, and implement a flexible backend stack to handle high levels of concurrent requests, which included the use of lightweight web servers, software load balancer nodes, multiple aggressive caching layers, and NoSQL and SQL database instances• After the acquisition of a popular, but poorly structured video download site, I reduced the monthly running costs by approximately 91.5% by sourcing a new reliable server supplier, negotiating an unlimited bandwidth usage deal, and by removing the use of an expensive CDN provider• Investigated the benefits of hosting an analytics package, and subsequently implemented a custom integration of the open source package Piwik Analytics• Co-authorised, with the company’s accountant, all payments, (e.g. advertising, hardware, software, etc.)• Set up, and administered the company’s hardware and software tools, which included PCs, email, Office 365, Linux servers, and cloud storage requirements• Created job specification documents, and interviewed all prospective candidates• Mentored an intern developer employed through the JobBridge scheme

• Managed and advised on all web and mobile projects• Implemented a real-time reporting system to gather advertising and sales statistics from numerous online sources and display this information in one secure online location• Reduced the amount of time required to create advertising campaigns from fifty five minutes to three minutes, by automating the time intensive tasks• Developed a highly optimised skeleton mobile video download site targeted at “Featurephones” (pre-Smartphone), to test product and feature responses in particular regions of the world• Established and maintained excellent business relationships with advertisers, publishers, and new business partners• Successfully mentored an intern developer, who was then rewarded with a six month contract• Researched and integrated the following tools: => GIT - distributed version control system => Bitbucket - online hosting site for GIT, which also, offers an issue tracker and wiki service => Asana - project/task management system => Gantter - cloud based project scheduling tool

• Redesigned the look and feel of the company’s website as per the customer's specifications, http://www.sandtropez.com/• Designed and implemented a new homepage including a customised JQuery image slideshow• Conducted extensive testing to ensure a high level of cross browser compatibility• Successfully fulfilled all objectives and met deadlines• Supervised as a relief manager on a regular basis in a discount clothing outlet owned by the company• Promoted the company’s brand of clothing in a variety of locations• Amended product to satisfy customer requests, including custom design, printing, and material ripping

• Preparation of bespoke report demos for reporting system using audio, page layout, image editing, and scripting tools• Created website demos for prospective customers to validate web implementation of Dynamic Currency Conversion software• Delivered requested work in a polished and timely manner• Adapted to on site software to achieve work objectives, (e.g. Adobe Captivate 4, FrameMaker 9, and RoboHelp 8)

• Developed and integrated VBA macro and Java classes in assigned project• Conducted extensive application and unit testing of the project• Researched and gained experience in the use of the Hibernate and Spring frameworks• Self-taught use of on-site software for work tasks, (e.g. Eclipse Europa including JUnit testing framework, SQL Server 2008, Apache and Tortoise Subversion)

• Interacted with customers on a daily basis through measuring, pricing, delivering and fitting of product • Handled enquiries efficiently and politely and maintained customer goodwill when resolving complaints

• Attained a wide knowledge of computer based products • Product was tailored to adhere to each individual's specific needs and requirements

• Ordered, priced and documented products• Daily general maintenance of the outlet• Communicated with customers and resolved customer issues over the phone on a daily basis