Cesar Ignacio Lujan Dominguez Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

Working on Inventory Project. Gather all information from Active Directory, VMware and SCCM. Created Powershell scripts to automate inventory process which was done manually so far and getting all information from discovered servers via WMI.Created SSRS Reports, WQL queries and send information to a web service or SQL database.

Buenos Aires, Ciudad Autónoma De Buenos Aires, Argentina

Greater Buenos Aires, Argentina

• Microsoft Stack. Infrastructure design and administration. 3rd Level Support. • Active Directory Administration. Migration from several local domains to a Regional an Unique Domain/Forest. DNS. GPO Creation. Manage users, groups and their respective permissions.• Failover Cluster remediation. Object permissions over cluster service object and applications objects.• DHCP. Migrate from a Windows Server 2008 two nodes Failover Cluster, to a Windows Server 2016 Failover Hot Standby configuration on different locations (PROD-DR).• Disaster Recovery Plan. Design and implementation to decrease potential downtime during Football World Cup 2018. Expanded Regional Domain creating new AD Site.• Powershell script to remove decommissioned servers from every CMDB. It removed the object from Active Directory, and connect to SQL database editing the table.• IIS Administration. Support to Application Team to fix issues.• SCCM Administrator.

Argentina

• 3rd Level Support.• Active Directory Administration. DNS & DHCP. Access management. GPO Creation. Implemented Replication monitoring. ADMT.• Enterprise CA Implementation.• Remote Desktop Services Fard administration. Permissions and SSO implemented through Active Directory groups, permissions and policies.• Focal Point with Security Team• Focal Point with several Manager and Directors across 9 different countries/markets• Application Support to developers and Centers of Competence.• SQL: T-SQL, SSRS and SSIS.• IIS: Web administration. Certificates creation. Migrate all internal sites to use HTTPS.

Argentina

Escalated and high exposure Incidents and Problems Support.Windows Servers Administration. Windows Servers could have Microsoft tools installed like SQL, IIS, RDS, etc.Production and Pre-Production Systems creation and preparation.Communication with International Teammates and Service Providers to solve issues.Investigation of the common issues to create definitive solution, with its regarding documentation.Creation of tools to avoid repetitive tasks, in order to avoid human errors and reduce execution time.

Olivos, Buenos Aires, Argentina

Servers and Clients Administration, in order to provide a more accurate and reliable Infrastructure. The service consists in the SCCM Administration and all its dependencies like SQL, WSUS, IIS, BITS, and WMI.Communication with International IBM teammates and Customers, providing services to international accounts. Provide Technical Support to my colleagues and Customers to solve Issues.Creation and Management of the procedures. Ownership of the documentation and pertinent processes. Part of the Evaluation Team to provide a feedback to each team member every quarter of the year, and the final Yearly Evaluation (Personal Business Commitment - PBC). In charge of the Factory SLO and SLA.

Servers and Clients Administration, in order to provide a more accurate and reliable Infrastructure. The service consists in the SCCM Administration and all its dependencies like SQL, WSUS, IIS, BITS, and WMI.Provide Technical Support to my colleagues and Customers to solve issues. These solutions could be a program, script, package creation or a manual configuration on the systems.Task queues Management of one of the Argentina Teams (of 6 people). Be Focal Point with the U.S. Team..

Communication with International IBM teammates providing services to international accounts. The provided service consisted in the solution of escalated tickets and packaging issues. Experience in building software packages and solving Packaging issues.Provide Technical Support to the Application Packagers and Customers to solve issues. These solutions could be a program, script, package creation or a manual configuration on the systems so they can be part of the final package.Working on Accounts Transitions and Steady State (In production).Constant training and tools testings in order to find or create solutions to improve the Factory quality.

Barcode Readers and Printers Authorized Technical Support. Technical Support on customer’s location. Communication with company providers in U.S. to request technical manuals, procedures or explaining products malfunction so the warranty could be claimed.