Cinthia Serafin Email & Phone Number

Mexico

• Engineered streamlined operations processes to drive efficiency and cost-effectiveness.
• Spearheaded a communication protocol transition, enhancing team collaboration and productivity.
• Innovatively conceptualized and implemented strategies to expand Sunbase market presence andpenetration within the solar industry resulting in a significant increase in signed contracts monthly.
• Led global teams across US, MX, PH, and IN with a focus on collaboration, communication, andresults, ensuring alignment with company objectives and fostering a high-performance culture.
• Introduced cutting-edge approaches to optimize operational processes, resulting in enhancedefficiency and cost-effectiveness across all business functions.

• Optimized recruitment processes and facilitated effective onboarding, resulting in increased team productivity.
• Acted as the primary liaison between executive leadership and stakeholders, ensuring seamless communication and swift issue resolution.
• Directed the development and maintenance of comprehensive databases, providing essential data for strategic decision-making.
• Orchestrated project tasks, implementing agile methodologies to drive operational excellence and enhance project outcomes.

• Provided comprehensive support to the executive team, managing day-to-day operations to ensure efficient office functioning.
• Developed and maintained detailed databases for client information, project details, and financial records, facilitating informed decision-making.
• Assisted the CEO and senior management in preparing impactful presentations, reports, and proposals for client engagements and events.
• Managed calendar appointments, travel arrangements, and correspondence, optimizing executive productivity and time management.
• Facilitated team meetings and coordinated project efforts to ensure alignment of goals and objectives across departments.

Área Metropolitana De Guadalajara, México

• Collaborated with the PM and Director to implement an intervention model for organizational development and improvement.
• Developed a custom website, encompassing market research, structure design, collaboration with developers, and investor board engagement.
• Successfully registered trademarks in the USA, Canada, and Mexico, showcasing meticulous attention to legal and regulatory details.

Zapopan, Jalisco, México

Assistance to administrative management, relationship with clients, collaborators and suppliers, documentation management and conflict resolution.

Licenciatura, Administración De Empresas Y Emprendimiento

Course, Top Management Experiences In A Multinational Company

Course, Management Of Social Networks And Information Architecture

Course, Diagnostic Tools For A Business