Cindy Deane Email & Phone Number

Dublin, County Dublin, Ireland

- Manage the firm-wide needs for global vendor due diligence and risk assessment. - Ensure all Data Compliance, Compliance and Accounts Payables queries are dealt in a timely manner. - Reporting financial viability. - Meet information security high standards to reinforce business continuity policies. - Supporting colleagues in the day to day relationship management of Vendors and Outsourced Service Providers (OSPs), assisting with cross-functional teams to oversee third-party relationships. - Ensuring effectiveness of systems to meet contractual obligations and SLAs accurately, anticipating bottle necks to improve performance. - Reviewing Management Information received from Vendors as well as pulling out data from different data bases to ensure that appropriate information is presented to senior management - Rolling-out training programs to promote vendor risk awareness and understanding. - Identifying and managing risk as well as reporting development of controls to ensure that appropriate information is presented to senior management.

Ireland

- Work on vendor legacy projects and paper projects while ensuring that sensitive andconfidential information complies with GDPR regulations and retention timelines.- Liaise with colleagues in EMEA, America and APAC to assist with vendor on-boardingprocesses.- Provide feedback to aid in the implementation process and redesign of workflows tomaximise efficiency and maintain a clean and up to database.- Monitor workflows within the vendor platform (OneTrust) to ensure high performanceand output.- Communication with vendors globally, in four different languages, to verify identities andbanking details in order to approve on-boarding assessments that comply with AMLregulations and to prevent fraud.- Annual review of contracts, NDA’s and service-level agreements.

Peru

- Taught learners of different ages and backgrounds in private classes and in groups of between five and 32 students.- Covered all aspects of language learning, including; grammar, vocabulary, reading, comprehension, pronunciation, etc.- Helped students to communicate through English language in a proficient way with an emphasis on conversation and understanding of cultural literacy.- Ensured that students could speak sufficiently rather than just focus on theory which has less use in effective communication.- Responsible for students taking exams securely and within the set time limit to then grade each exam accurately.- Graded oral exams and other assignments to decide if the student had sufficient skills to pass the level.

Peru

- Founded and managed “Peru a la Carte” an online travel agency which arranged and personalized itineraries for high-end international holidaymakers visiting Peru.- Responsible for the recruitment and management of staff at the office.- Oversaw the day-to-day operation of the office and delegated tasks appropriately to ensure the company consistently met its Key Performance Indicators (KPIs).- Improved and translated the comp any’s Blog and Website in different functional areas to ensure relevance and quality in order to increase sales.- Produced and edited QA multimedia content for marketing purposes.- Kept company data organised and updated by utilizing Dropbox.- Regularly updated social media platforms through HootSuite. Identified creative ways to promote and publish new content using data from Google Analytics.- Met and negotiated prices with key clients and suppliers to maintain positive relationships and to maximise profits for both parties.- Created and managed pay-per-click (PPC) campaigns by using Google AdWords and similar ad platforms, to identify customers’ search preferences.- Analysed customer feedback to accurately measure the quality of our services in order to update or maintain as necessary.- Efficiently managed high volumes of phone calls and emails through Microsoft Outlook and ran outbound email campaigns using MailChimp.- Provided client support by delivering accurate and high-quality information.

Qualified Financial Advisor, Banking, Corporate, Finance, And Securities Law

The Professional Diploma in Financial Advice is a six-module level 7 qualification and is a must for all those pursuing a career in retail.

Accounting

Bachelor Of Tourism, Faculty Of Social Sciences And Education